What is Amazon Connect | Amazon Connect Demo | AWS Services | Intellipaat

In this video about “AWS Connect”, you will gain a deep understanding of what AWS Connect is. You will learn about the benefits and features of AWS Connect. You will also understand how AWS connect works, its use cases and how to set up AWS Connect. Last but not least, you will get to know the pricing of AWS Connect. Let’s begin your journey with AWS Connect!

🔵 What is AWS Connect?
AWS Connect is an open platform by Amazon which helps organizations to set up easy customer service for their clients. Organizations can swiftly set up a contact center, add personnel from anywhere, and start communicating with clients.

🔵What are AWS Connect Benefits?
Amongst many benefits of AWS Connect, here are a few ones:
☑️ Cost effective: AWS Connect is significantly less expensive and you are only charged for the services you use. There aren't any long-term obligations, no monthly minimums, and no upfront licensing costs.
☑️ Scaleable: If you want to grow your business and recruit more agents, AWS Connect allows you to scale your contact center. AWS Connect can be accessed from any corner of the world.
☑️ Easy to use: In just a few clicks, you can establish an omnichannel contact center on AWS Connect and agents can begin interacting with clients through calls or messages.

#WhatisAmazonConnect #AmazonConnectDemo #AWSServices #aws #Intellipaat

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[Hey_ImNishat]

Hi @Intellipaat

I made a small CC flow and everything is working as expected. However, I am unable to receive a callback. Can you please suggest a possible issue in this flow, why i am not receiving a callback from the agent side to my number as a customer?

[vinodvb]

Nice video. Any tips to setup integration between AWS and Servicenow? For e.g to open a servicenow ticket automatically when a AWS Glue job fails

[RajniKUMARJHA]

Is Intellipaat providing training on Amazon connect?

[abdulansari-msrw]

please sir make a full tutorial on amazon connect.

[vishusharma]

Do you provide training for Amazon Connect