Introduction to Amazon Connect Chat | Amazon Web Services

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Amazon Connect has a single user interface (UI) across voice, chat, and tasks for contact routing, queuing, analytics, and management. In this video, discover how this omnichannel experience means your call center agents don't have to learn and work across multiple tools.

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Amazing work Doug! Such a detailed yet concise walkthrough

ayeshaborker
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how can i listen chat events, i have custom chat box, m polling for the agent messages. is there any event base mechanism?

hicodeguru
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Yes, now to avoid password theft, release your own version of Browser.

manikroy