What are Amazon Connect Contact Flows? | Amazon Web Services

Amazon Connect is an easy-to-use ominchannel cloud contact center that uses a simple drag and drop interface that you make iterative changes to. As simple as a few clicks, you can set up and update your contact center so that you can always meet customer expectations.

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[wanderinghermes]

Thanks for the info Gulcin! Also, awesome last name. Batmaz Batman? ... So cool. lol

[pablotabares]

One question, on the enterprice that I work, need to change one of the call flow that we use, can Amazon support team give that service or we need to contact a consultant to do that? thanks for your answer

[hendersister]

Hello, I get this error in my first number, do you know why?
You have reached the limit of phone numbers. To increase the limit, contact support.

[shridharc]

anyone using this service in your organization? would love to hear from those with experience. Specifically, I'm looking for:

Feedback on your experience: Pros, cons, challenges, and successes.
Setup and Configuration Tips: Best practices, optimization tips, and integration advice.