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How a #freightbroker should act
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How should you act when on the phone with a shipper?
Well, you can start by NOT asking stupid questions…or rather, questions that you can easily obtain the answer to yourself.
Asking these types of questions is simply not going to be a good use of the shipper’s time, and even worse, it’s not going to paint you and your brokerage in a good light.
Let’s run through an example here so you can see what I’m talking about.
Well, you can start by NOT asking stupid questions…or rather, questions that you can easily obtain the answer to yourself.
Asking these types of questions is simply not going to be a good use of the shipper’s time, and even worse, it’s not going to paint you and your brokerage in a good light.
Let’s run through an example here so you can see what I’m talking about.