How to create a KPI Scorecard you will love

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The ultimate reality is that most organizations don't have a scorecard. They lack activity-based numbers to review on a regular basis. They might rely on P&L (profit and loss statement) to tell than the score, but by then it's too late to make corrections. A profit and loss statement is a trailing or lagging indicator. Its data comes after the fact, and you can't change the past. With a scorecard, however, you can change the future. The key, of course, is to create a scorecard that fits your unique business.
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