How to contact FACEBOOK SUPPORT (2024)

Contacting Facebook Support also known as Meta Support can be hard work, they want their AI to help you when possible. So in this video, I go over the reasons you may need to contact Facebook Support, especially when running Facebook Ads. I then tell you how you start the process with a tip at the end of the video, actually telling you how to speak to Facebook directly not just an outsourced call centre with limited ability to help!

Do you want to ask me a "Facebook Ads" related question? Drop it in the comments and I'll either answer or make a video to help you.

Ive broken this video down into chapters for you to help you get to the bits YOU will find helpful:

00:00 - Intro
00:18 - The reasons you might go to Facebook Support
00:51 - Showing you how to contact Facebook Support
03:14 - Advice to deal with who you are speaking to at Facebook Support
03:47 - TOP TIP - How to get to the actual Internal Facebook Support Team not an outside call centre.

#facebookads #digitalmarketing #facebooksupport #metasupport #facebookadstips #metaads

[zahkaitailsmen]

i have been trying to get back into my account and reach out to support alot in regards to taking the two factor off my account so i can acccess it being i have a old number on file and either the glitch happens and i receive no luck or they send me a link that dont usually works

[LilRiceRice]

Oh my gosh I spent hours trying to figure this out and researching! Your video was helpful!! Thank you!!!🙏🙏

[Siffat]

Option not showing...I'm from india....maybe you can help me with it...i want to run my first ads with facebook but it keep showing that my card is expired for this account.. even when my card is not expired....whenever i re add my card the error seems to be resolved but after some time it again shows the same in account its getting too hectic....please help

[henryhwng]

Hey Jamie, I'm not seeing the "contact support" button at my Facebook Business Manager, probably because the business manager is pretty new and haven't spent any money on ads yet, are there any other ways that I can have a live agent to talk to? Many thanks!

[JamieStenton]

Thanks for watching, if you are running Facebook Ads be sure to reach out and tell me about your campaigns, I am always happy to offer advice, or even make a video if it will help, be sure to check out my other videos if you are running ads on Facebook as we take the learning from my agency and team to give you the best possible insights for Ads success.

[pfgallo]

When go to Help do not see Options or Other just Recommend articles

[rjl]

This is if you have a business account. This doesn’t help personal accounts. All they’re talking about is ad accounts.

[alixcunningham]

How contact Facebook When I try to log into my account Facebook account I am receiving this message." Sorry, something went wrong.

We're working on getting this fixed as soon as we can." Please help

[JamesCollby]

It can be frustrating and challenging when you reach out to a support team for assistance with an issue, only to find that they are unable or unwilling to help you.

[pfgallo]

Right off the bat there is NO Contact Support on the same page you are on. And Looked on Ads Manger too - Watched many of the Video Here on YT and any place I go do not see any Contact Support at all

[Thetruth_hertz]

Bro you’re literally speaking as if we just know where to go. I wish you would be more detailed and give a step by step on how to do everything as you go along. What’s simple to you is difficult to others

[christianbmerges]

It is ridicules to have a need of a tutorial in order to reach out to them.