KUBOTA BLACKOUT What you need to know

We’re working hard to keep our most frequently purchased parts in stock before the upcoming blackout window. However, we strongly recommend placing your orders now while we can still access Kubota’s warehouse.

If you’re planning repairs, this is the perfect time to review your parts needs and place your orders.

Important Notice:
Kubota’s warehouse will not process any parts shipments until January 19th. Once systems are back online, there will be a backlog of up to three weeks’ worth of orders to process. Because of this, we cannot guarantee when orders for out-of-stock parts will ship.

Place your orders today to avoid delays!

[morganshelby]

Just made my first trip to Messick's to pick up my new Wolf Ridge. Was well worth the 6 hour round trip. Very impressed with Messick's, was treated like family, salesman was great. Probably very good for my wallet to not be close to this dealer.

[henrymorgan]

Best advice: If you don't want humbug, buy your stuff BEFORE the transition, if not, at least two months after. Been through some horrid transitions and that is my advice. Good luck Neal!

[mikebeardy]

An excellent example of customer facing expectations management.

[gregoryhaid]

In an age of instant everything, this is an awesome piece of teaching. Thank you. In North America the winter months are the best time for this. Like you said - "plan ahead". Good luck with the upgrade.

[Candstransport]

Neil, I am impressed with the parts inventory yall have and the pricing. My local dealer usually has to get parts from Kansas before i can get them. I made a call to yall, believe i talked to Nate, he sent me a new quick connect coupler for my m62 within a few days. I was impressed with the service i received and the price was $250 lower than my local dealer quoted, and shipped directly to me saving me even more money in fuel.

[RobertBrothersJr-dcnr]

I hope the transition to the new system goes well. Thanks for the information Neil.

[thebradleysoncatbirdhill]

Great explanation, Neill! As a society, we have evolved (or devolved, depending on your point of view) to expecting everything yesterday. A little patience never hurt anyone. A lot of generations survived more difficult times than we have right now with far fewer conveniences, and they did just fine!

[charlesperry]

My company is in the middle of a blackout that ends Jan 2 for the same reason: upgrade old, old, SAP. About the only thing we can do right now is enter a timesheet. Everything else is shut down. Good luck on the upgrade.

[freecycling]

A bit surprising that they decided to do **ALL** the US-based departments in the same timeframe. I'll bet they decided that was preferable than doing it a piece at a time, since that might create a "rolling blackout" situation, haha. You're right, Neil, it's definitely a case of major heartburn!

[larrysmart]

I've been through a couple of SAP upgrades. Don't be surprised if that three week blackout turns into six or nine weeks.

[ESAC-]

The company I work for had an SAP update this year, too. It wasn't pain-free, but it wasn't too bad.

[richardkelleher]

I was part of an SAP ERP implementation that lasted several years (at least 4) in the late 90's. It was hell. I left that company at the end of '99.

[contemporaryprimitiveman]

I ordered all my filters from messick’s a couple months ago for my grand L3010. Great service.

[jasonl]

Thank you!!I do trust u and I use u for all my needs. keep doing what you do thank u

[craigguinn]

Thanks, SAP can be a mess, never got a three week blackout though.

[wildbillc]

I guess I need to make a trip to my dealer and get a few of the essentials (filters, and fluids). All I can really think of at the moment for my BX2680. I like to keep them on hand as I am about 35 miles away from the dealership, so its nice to have the filters and oil on the shelf in the shop when I need it.

[ericluitjens]

Hopefully, this makes helps kubota parts and service run more efficiently. My experience in the past has been less than favorable.

[risajajr]

So folks can still take delivery of new equipment during the blackout. Good to know.

[Yeti]

You're thumbnail for this video had me

[OutDoorAdventures_]

I HATE SAP! There has never been a less intutive software program. Good luck to all Kubota delears.