How to Fix OneDrive Sync Issues in 2023

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Watch this video to learn How to Fix OneDrive Sync Issues in 2023. This video will help you troubleshoot various sync issues in OneDrive. In this tutorial we cover OneDrive Requirements, Checking Logins, Paused Sync, Connectivity Issues, Repairing Options, and more!

How to Fix OneDrive Sync Issues in 2023 was recorded using Microsoft Office 365.

⌚ Time Stamps:
00:00 - Introduction
00:35 - OneDrive Requirements
02:13 - What Logins Are You Using?
03:10 - Sync Paused
04:25 - No WiFi or Airplane Mode
05:38 - Delete File and Upload Again
05:58 - Repair Office
06:21 - Windows Update
06:35 - Reboot!
06:46 - Conclusion
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I have been having syncing issues that have frustrated me to the point of giving my copies of duplicate spreadsheets some very uncomplimentary prefixes. I'm normally an easy going guy. Thanks so much for your tips. You have saved me gigabytes of storage and I am now back to being an easy going guy.

ringing
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These are by far the most common issues in OneDrive, so this is fantastic

FrogSpatula
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holy crap dude thanks a lot my files were not syncing to my other laptop and it was because i was using two different profiles thanks for helping me come to that conclusion

sterlingsilver
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Great information! Thanks for the tips. Thumbs up!!

wayneedmondson
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As soon as I checked that I was logged in to the proper account, it started to sync. Thank you for this!

Supergirlasp
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Great video- thanks! Level II- over the years, I have got a hodgepodge of files on OneDrive, my desktop PC and my laptop. Love it if you could divine a strategy to "resync" all of it.
Merge the Document directories? Copy to an external drive, delete everything, then start over? Switch to Mac? Argh! I have good connection speed to OneDrive, so that will save some time. Thanks in advance, I'm stumped.

T_
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Oh god, OneDrive has not given me anything but problems. I synced my PC to OneDrive because i have an small SSD and Microsoft offered 1TB cloud storage backup, but it never mentioned that it would change all the paths of the files and folders. So now many of the project files i was working do not load properly because the routes are different.

Then, to make use of the cloud storage, i started to upload some files using the website app, files that i wanted to exist ONLY to the cloud storage. But then i realized these files and some other older office files started to show up in my PC computer in the users folder, taking up more storage! So i had to "freed" them with the contextual menu. And it did nothing. They are still in my PC.

It was so confusing to see these files on the file explorer, files that they were not supposed to be there, that i tried to move them to a new folder inside my synced PC that i named "Online exclusive files" and... it seemed to move them with no issue. A miracle!? No. I went to check them out on the website app the next day, the new folder was there but the files did not move. They were still there alongside all other main library folders like Desktop, Documents, Images, AppData, etc. it made no sense at all.

So i move them again, this time using the website app.... and it did not let me do it! It said that the "the path of these files do not exist". But i can clearly see them and download them from the website! Now my synced PC shows some file outside the "Online exclusive files" folder and some inside that folder. And on the Website it shows that no files had been moved.

And the last new thing that is happening now, is that there is an alert to shorten the name of 5 files i moved to that folder. Files that are already synced on the PC, and it doesn't let me rename them.

MrPipol-nmcd
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hello, I have a mac computer and I just can't get past the error of "your onedrive folder can't be created in the location you elected"; please help? thank you

PetersonBlanc
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For some reason, I still have files (available online only) on the Onedrive website despite having deleted them from my Windows 8.1 computer yet I am only able to view the Onedrive files on my computer if I am connected to a network. Would you know why this happens?

raymundofantastico
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would you please discuss the issue of syncing Outlook pst files with one drive - even then Outlook is open - for a while I could sync pst files while still using outlook... with no errors in OneDrive... I had to create new pst files... now I get errors in OneDrive that the file is in use... so it won't sync. is there a fix for this?

swimmerken
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Hi! I have a problem at mycompany that I hope you can help me with. We use a single OneDrive account across multiple devices for convenience. However, recently after receiving a new laptop, I have noticed that anyactivity I perform on my desktop is visible to my colleague on her computer and the other way around. How do I stop that?

mladenkoncurat
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I found your video when searching for "How to resolve conflicts", which this video doesn't cover. I have a Word doc that tells me I have a conflict (I suppose between what's on my computer and what's last known online). I also have a red X next to that file (and next to OneDrive). Similar to the green check, but a red X. Clicking the red X I'm told that I need to resolve the file, and that I can do that in Word if I would like. I say, sure! So the document opens in Word, but there's no indication of 2 files, and there's no indication of any discreprancy or change made since the sync... How is that feature supposed to work? I don't want to accidentally delete a couple hours worth of work.

cscooper
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Hey, I work on a Mac and my cloud icon and green sync icon has disappeared, but my uploads aren't paused. I have no idea what to do and I'm suffering

kapreysun
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i have a External HDD drive some saves go to One Drive its ok on the whole sometimes there are slight pauses when running programs (game saves) it is synced is a way to help it run better ?? it is a great program for saving space

musikmakerman
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I have account in Microsoft Office 360 OneDrive, but When I logined I can never see My Files (My Data). I just get an error "Check your network connection and then pull down to refresh" via OneDrive App in Andriod and When I open in via Browser there is no any option of "My Files". Now I am worried about my Files or Data that is vanished somewhere.

Chinastan
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I can see the onedrive in my taskbar, but it only opens the file when I click on it. I used to be able to left click and it would show me the files being synced. It doesn't do that anymore. Also, onedrive is not listed in my apps.

ast-og-losta
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I'm trying to use OneDrive on a Mac. The file naming conventions are really restrictive for OD, so when I try to NOT sync my Desktop or Documents folders, weirdly, I can't -- because I have to rename all the problematic files before I'm allow to see the Don't Sync option. Worse... when I remove the offending files to another place and select Don't Sync, that only lasts till I put the offending files back. I only want OD to sync my OneDrive folder. Why is that so hard to do? Also, why have I not had any file naming problems with Google Drive or DropBox, but only on OneDrive? I'm thinking of returning it.

joelhencken
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All of these problems that need fixing in this video are also arguments to NOT use OneDrive, NOT use Windows, and maybe NOT use anything from Microsoft! Other cloud services and systems don't have any of the problems mentioned.

cpwhaley
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You can sync multiple OneDrive accounts. I have a personal and two business accounts and they all sync fine on my Mac and PC

RobertHauck
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Im using onedrive business ..i have lot of space but it showing not have enough space to upload this file..

SuperGangadar