Cross Selling and Up Selling in Retail | Retail Management

Cross-selling involves selling related, supplementary products or services based on the customer's interest in, or purchase of, one of your company's products. It's a great way of increasing customer loyalty and deepening customer relationships which in turn can improve customer lifetime value and retention.

Upselling is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase. Upselling is often confused or used interchangeably with cross-selling, which is the practice of offering customers additional products to complement an existing purchase. An example of cross-selling would be to recommend speakers to go with the computer, rather than an improved version of the computer itself. Both upselling and cross-selling are methods of increasing sales to existing customers

#retail
#crossselling
#upselling

[vortexblue]

Thank you! I like how simple it is. Very good!

[durusuresh]

Example are rocking simple and easy to remember ...Tq bro..🙏

[taiwoowoseni]

this was well explained. I understood everything well. Thank you

[BHASKARARAOKONNA]

Thanks for explaining it in a easy and better understanding way. 😊👍👌

[audorksdelivered]

Awesome topic. These selling techniques will definitely increase business profits.

[anushakamalakannan]

Awesome examples given. Neat presentation👌👌

[gnanaselwin]

Thank you for this amazing explanation ....

[miguelgomez]

very helpful video Osama, thank u for the help waagwan

[PoonamSharma-lbcp]

Thank you sir for making this video.... It's really help me to understand this concept

[lbpbktw]

Thankyou anna it's very helpful to understanding the concept

[sirishapadavala]

Super clearn and clean explanation
Thank

[thefonkouos]

Thank you for this
I failed one interview because i was giving another explanation about cross selling
I told the interviewer that’s it is add on sale
Which is still Good
But now i understand better
Thanks

[kiplingdeath]

Thank you brother it's helpful.. God Bless

[viresh]

Super explanation bro with examples 👌👌

[anshumandeode]

Thank you sir
Understand in one go
Much love 😃😃😃
Stay home stay safe 👏👏

[mohamadehsanmotivationalsp]

Good information really help to public and me

[rajendramehra]

*Sir please shoot more video about retail what is kpi, kra, attachment like this*

[nawazshaikh]

After one month I have interview of Sales associate..and this two questions 😎

[raushan_YT]

Addon selling and impulse selling explain on your next video

[rajendramehra]

*sir please speak in hindi also it will be easy to understand*