How To Fix HP Boot Loop Restarting or Stuck Loading Errors

In this video, I will show you what to do if your HP computer is getting stuck in a 'Boot Loop' during startup, or if it gets stuck loading or any other type of Restarting loop. There are a variety of reasons this could be happening. I will help you troubleshoot, starting with the easiest and working our way to the more advanced possibilities. Check out the FAQ's and Related Video Links below !!

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Related Video Links:

FAQ's:
Q: The test showed my hard drive to be healthy and none of the other fixes helped :(
A: If the diagnostic test showed your HDD to be healthy and none of the other fixes helped, you would now try to reinstall the operating system. You can see those links here;

Q: The diagnostic test says my HDD is not installed or it fails :(
After installing a new HDD, you would need to install an operating system as seen here;

Q: I cannot access the diagnostic test and the other steps didnt help.
A: If you cannot access the diagnostic test, then we dont know if your Hard Drive (HDD) is healthy. We can then proceed, assuming it is. If the other steps in this video do not help, I would then try to reinstall the Operating System (OS).

Q: What if my HDD fails the test?
A: If your Hard Drive fails the diagnostic test, it would then need to be replaced. Let me know if you need help with that. After installing the new one, you would have to install an operating system onto the new one as seen here;

[PC_Monkey]

I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[scottduffy]

Thanks very much for this video. My son switched his HP Victus laptop off during an update and i couldn't get it to load past the V page. Tried a couple of things on here and the resetting it to a past date worked. All good now. If it wasn't for this I'd have been forced to pay a repair shop God knows how much. Thanks.

[haksnamax]

Thank you I am one of the lucky ones...followed your advice and unplugged the mouse, restarted and for the first time in months my HP laptop started within seconds!! Thank You!!!! Katja from the Netherlands

[shaniominiyi]

Saved me from further stress in less than 2 mins of watching this video, I only had to unplug my mouse

[wasabi]

Plugged out my usb mouse it literally turn 2 seconds later had me laughing for a good min youve earned my sub bro

[josephchambers]

Unplugged the hardrive plugged it back in, I’m all up & running 😊 thanks!!

[darthvaper]

Thank you...mine is an older desktop...tried a few things you said but nothing worked even after I changed the boot process. I ended up choosing 'reset to default' it now seems to be working. Gonna save everything I can to an external hard drive and reload factory settings. Thanks again 👍

[Jordison-]

Thank you so much for this video, this helped after I searched hours for a solution, read multiple official microsoft help forums and watched several videos. I thought it was a lost cause, but I followed your instructions and my laptop started up in seconds! Will be returning whenever I freak out over my laptop having silly little issues. Liked and Subscribed :)

[poisonivy]

Thanks a lot! 3 mins into the video and solved the problem. Turns out my boot priority changed from the SSD to the Harddisk that's why it didn't start. 👏

[Ali_coon]

The product name for my laptop is an HP laptop 15-dw0xxx. For some reason, when I turn on my laptop, there's a blue and white screen and it has a lot of numbers and letters. Then there is a rectangle and inside the rectangle it says "save changes and exit? " and on the bottom of the rectangle it says yes or no. And there's this terrible beeping noise when I turn on the computer. I'm very worried and I don't know what to do. Thank you so much, my dad got me this computer when I was 9 and I am 11 now. I deeply appreciate it!

[indianskitchen]

Thank you for your assistance. The issue has been resolved. I modified the system configuration by changing the storage device from a hard disk drive (HDD) to a solid-state drive (SSD), which effectively addressed the problem.

[keshafrazier]

Hello thank you for your help and support 🎉I have watched several of your videos and tried to repair my HP notebook myself. I have not had any success😢I really do not want to restart my laptop because I didn’t backup my files😢 my business plan and other family memories are on there but the problem that I am experiencing is when my computer starts up, it will go to the desktop screen, and from there it blinks to a black screen. I cannot access any of my files, nor push, the start menu when I push the start button the cruiser just spins I can get on the Internet, but I cannot open up any other files. I was trying to update my computer and it told me that my computer was not healthy enough so I did a reset but I chose to keep my files after I did that reset the computer has not been the same.

[kevinmjomba]

Halfway through the video and you've already helped me solved my problem 😭😂thank you so much 🙏🏾

[kirstysimpson]

Thank you so much finally was able to access my laptop after weeks of trying!

[BoysCraft]

Thanks! Couldn’t get my laptop to work, removed the mouse from the port and it worked!

[nszbheq]

Escape key and enter worked for me! Thank you 🎉

[rhondae]

You give great demonstrations, details, and instructions for troubleshooting one's computer. Thanks so much for sharing.

[maturemickens]

Thanks for the information. I thought I was going to have get new laptop

[Izaakii]

For me I accidentally shut off my hp compute while it was resetting, I believe that might've interrupted it so now when I try to turn it on it gets stuck in a boot loop and I don't know what to do with it now. I also tried the steps you showed here, the results said it passed the HDD test, memory check and startup check, but it still stuck in the loop

[ABDULRAHEEMABDULQODIR]

Thank you so much, My harddrive was loose and reseating it solved the problem..