How to claim your energy credit back

Instead of leaving £100s of credit with your energy supplier, here's how to claim it back and help with the cost of bills going into summer.

Read our guide on claiming your energy refund for more details:
and for details on how to contact your provider:

00:00 Introduction
00:13 Estimated bills
00:25 What your energy supplier will do
00:35 When can I claim my credit back?
00:49 How much should I keep in credit?
01:02 How to get your money back
01:36 What if my energy supplier went bust?