Benefits of an insurance broker managing your claim

There are many benefits of using an insurance broker to help manage your claim, watch this video to learn more about how a broker can assist you with your business's insurance claims.

To embed this video on your website, see the share link above.

----------

Vero has launched on online video for brokers to share with their existing and potential customers to highlight the value of having an insurance expert in their corner during a claim.

The animated video tells the story of bike store owner Ben and how his broker was able to help him with his claim following a robbery. The video emphasises Ben’s relief when he realises his broker can assist him with the process, allowing him to focus on his business.

Vero has developed this video as a resource for brokers to share with customers based on one of the key findings in the 2016 SME Insurance Index.

The SME Index revealed that more than a quarter of SME broker customers do not know that their brokers manage insurance claims.

The Index also found that 74%* of SMEs who know that their broker manages the claims process are satisfied with their broker (they recorded a satisfaction score of 8-10).

This video can be used to emphasise the advice and assistance brokers provide during a claim and educate customers about the many different roles brokers play.

News article:

*Vero 2016 SME Insurance Index

[ianjonesinsurancebrokerspt]

Insurance always seems to get a hard rap on claims (mostly unjustified). Your insurance broker knows the insurer well, the system well and how to best get your claim paid in a well anticipated time frame. Don't forget though, there will always be things the insured will need to do to help that the broker simply can't.