incident Resolved vs closed || #servicenow #incident #servicenowdeveloper

#servicenow #coding #interviewquestions #interview
1. What is the parent table of Incident and Change applications ? - task
2. What are the Applications you see in ITSM? - incident change problem request/task knowledge
3. What is Dictionary? What is Dictionary override ? sys_dictionary.
4. What is Reference Qualifier ?
5. What is ACL and Uses? How ACL is run? What role is required for ACL creation? (security_admin).
8. Which role is needed to create reports? who can manager reports -- report_admin
9. What is the difference between homepage and Dashboard?
10. What is Coalesce and its types.
11. What are the types of Business rules?
12. What is difference between After and before BR?
13. What is Aysnc BR?
14. What is g_scratchpad? sree ===== server side
15. What API is used to call Server script from Client Side Script?
16. What is Script Include? -- What are the different methods in GlideAjax?
var ga = new GlideAjax('shoping');
18. What are the types of Client Script . (- how is hide the field using client script - setDisplay setVisible
19. What is the table name of Work notes in incident table ? (Journal Entry sys_journal_field)
20. Difference between UI Policy and Data policy ?
21. Based on which table Priority Field works. What is Data lookup?
23. What is Record producer?
24. How is update function works in server side script ?
25. What is Service catalog?
26. What are the events in Workflow ?
27. How will you send emails using Scripts?
28. What are tags in Incident table?
29. What are the types of SLA’s .
30. What is transform maps?
31. How to update any record without changing the Updated by or updated on fields in any table ?32.
33. What is the use of impersonation in servicenow?
34. How to find out deleted records .
35. Best Practices of BR?

- How to give introduction for 3 years of experience
- What is your roles and res in current project
- what are the developments you did.
- for P1 incient, what is SLA.
- do we have sync business rule
- variable and variable set
- what is scoped application

- REST API parameters/methods - get post put patch delete
- CMMI level ?
- MID server?

[kidzania]

hi sir your explaining in detail everything thank you for that. but as an adminstration also u maid role n resposibilities can i follow that video.? i live in scotland looking for servicenow admin job so kindly reply to that like creating 100 of catalogs n workflows n itsm modules n BR these can say as done by me