Conflict Management Styles and Strategies

Most days at work we encounter some type of conflict as we try to accomplish our goals. Scarce resources, ambiguity, and personality styles create conflict situations that can quickly get out of control. During this presentation, Dr. Marcy Fetzer, will explain how we tend to respond to conflict in different ways depending upon our personal preferences and the situation. Learn how to recognize conflict styles and flex your own style to achieve the best outcome.

During this webinar we will discuss:

How to become aware of your own conflict style
How to recognize the conflict style of others
How to assess conflict situations
How to use different conflict modes

#conflictmanagement #leadership #communication