DJI Phantom 4 Pro Plus Go Fly App FAIL AND FIX

I am not that good talking english , but hope you understand me.
When unboxing the phantom 4 pro plus. there was a conflict with de sd card and the dji app. the button go fly did not launch the app but it told me the folowing message on the screen: unfortunatly dji go stopped!. As a pilot with his new flying camera you have a very bad day when this happens. I found the solution so I like to share it with you. Found out it can happen also when you put a new sd card in the quad.

[collarlock]

Don't worry about your english - you've said the best things I've heard in a very long and frustrating day, well done! I wish I could buy you a cigar or a beer. You've resolved a huge amount of frustration and saved me a long road trip back to the distributor. Thank you for taking the time to create this!!

[ScottMacri]

OMG!!!! Thank you. I returned my first drone because it had this issue and tech support could not fix it. I spent 3 hours on the phone with tech support tonight and they told me I have to send it back. Your solution worked perfectly. Thank you for saving me so much more aggravation....

[unitedprovideoupv]

With this video you have helped us more than the direct technicians of DJI. Thank you so much.

[dianehagen]

Thank you. Your video was the only source to find the correct solution to this frustrating problem. Your English is good enough to understand and fix this issue. Thanks again. DJI should thank you too.

[mrbill]

Thanks my new freind you saved me from hours of trying to get my app to quit crashing Best fix on you tube Congrats

[droneeye]

this was a lifesaver for me thanks, I was about to return my new p4 pro plus drone and this restored it to health !

[Motion]

Thanks! Very useful information! Can't believe DJI hasn't posted anything related on how to fix this issue..

[albertohuacuja]

My friend you are a god, thank you very much to share this information, as you said I was also a frustrated pilot thanks to the lack of professionalism of DJI staff, but thanks to you I am ready to fly

[AZGeek]

Thank you very much for sharing. The constant crashes have been very frustrating. I will give your solution a try and see how that works.

[paulsimin-gvjj]

I AM ENGLISH AND LIVE IN SWANSEA I UNDERSTOOD ALL.... SO THANK YOU VERY MUCH FOR THIS WHICH INDEED HELPED ME

[jeffdeppe]

You have saved a lot of grief.. Just wished I would have found this before I shipped my new PP4+ back to Thanks from all

[patrichorne]

hey DDD!! You deserve a medal for this vid! Ive been playing around for an hour with no luck. Following your instructions solved it all. Thank you so much

[LaneInConn]

I understand your English explanation perfectly. Thanks for sharing this information.

[EnzoMaisanoTELLTHESTORY]

Thank you so so so much! I got mine this morning and had this problem frustrate me all day almost. Once I did what you said, it worked perfectly. And...I understood you completely! I think you need to post this on the dji forum as there are many frustrated users out there, and some wrong information about how to fix this. Thanks again and greetings from Australia

[vbs]

Thank you so much !!! At leased we can rely on users out there, as DJI has a lot to learn about Customer Service !

[photoschool]

Thank you SO much. That fixed the problem!!!

By the way, your English is much better than you think it is. I understood you perfectly!

[vbluez]

Nice video! Thanks for sharing your findings. Are you now able to save videos to your SD card in the remote control?

[rfratacci]

You are the freaking man! You kept me from rage throwing the controller. Thank you.

[LVPAcharn]

Thank you my app stopped working mid flight !

[jimmykoerting]

Nice one! I found the option by using the android square (it's android even on the P4P+ build-in tablet), but didn't had the nuts to click it :) Thanks!
Not sure if this was mentioned here, but I had this after an upgrade right away. So I even did't saw the normal start screen with 'Enter Device' and so on. Just a black screen with the "unfortunately dji go 4 has stopped" message.