Broken Cultures in Health Care

The responsibility of a company is to serve the customer. The responsibility of leadership is to serve their people, so that their people may better serve the customer. If leaders fail to serve their people first, both customer and company will suffer.

[graaaaaaaaaaaaay]

As a nurse, I have been saying this for years

[TanvirAhmed]

Simon, you quite literally helped me to find my inner calling. I've listened to so many of your talks on "why", "leadership", "the infinite game" and so on. And you truly captivated me like no one else had done before. You may very well be my biggest source of inspiration! I just wanted to express my admiration towards you. :)

[MaxivanJoy]

...with love, appreciation and respect for you and your work❣
peace, love&blessings to everyone☮❤🙏

[HostSoul]

I cannot express how you have changed my mindset about life and how I should go about treating others. You have opened my eyes to a different perspective at tackling life and people.
I just want to say thank you.

[reneecouture]

Completely agree. This in turn would really help with the state of employees`mental health, to be treated properly, to feel that they matter, they have a voice, they are enabled to do their job. I particularly like the serve their people... Unfortunately many organization`s leaders expect to be served...

[lyncrokersuperwomanvsrealw]

Absolutely true. I have worked in the health/medical system in Australia for many years and everyone in that system feels unappreciated, overworked, always on edge with their management, and feel like management doesn't give a damn about them. The main reason I left the system was because of the way management treated us. No matter how hard I tried to ignore it and focus on my work it did affect me. The environment is VERY toxic

[PracticalInspiration]

Place value on the people who make the business (or hospital) special, not just the targets.

[trishamandes]

Hell yes. Love hearing this and 100% agree.

[asimplecadence]

Simon! Glad to hear from you! Would love to hear from you more frequently!

[brenthall]

As a healthcare leader and nurse this absolutely hit home. Medical professionals are so busy covering their butts from administrators and lawyers that they waste valuable time and energy NOT doing what they are there for.

[yanakhanfar]

Very true and the same is in schools and every organization

[ayaanbalouch]

You are such a Greatest motivational teacher & My dearest teacher I love you a lot 😘😘😍😘

[Mykin]

he is so smart! and it sounds so easy.. yet leaders fail at this basic task..

[nofapdiwa]

I love you sir, please may I introduce myself to you, I am Diwakar from India. I am living with the same dream of yours, or I set my vision of yours . My name may not be popular now but give me some years I will be known to this world and spreads your leadership styles to world to lead a better peaceful place to live. Lastly, you are my dream place soonest

[JeffBitler]

Hi! I sure do like your content. It's like gold to me and so valuable for my working environment. I was looking forward to viewing your video about needing pessimists, but now I can't find it. Would you please include a link? Many thanks!

[refikaninmutfagi]

I always put a lot of effort to take care of my staff and I did this because instinctively I felt it was the right thing to do.. but the right part east because ı was a good person bıt because İ thouht I gave a different power to the organisation.. but I was never able to make th “why” connection.. 🧿🙏❤️🙏 thank you so much for showing it...

[matthewmurdoch]

Does Simon talk any where else about Health Care settings? I do in fact feel like a large portion of each shift's energy goes to battling (or avoiding) my 'leadership' personel, not towards patient care.

[kimmylee]

Take care of the people in your charge as you say. Instead of micromanaging them until they leave.

[norm]

I love your videos and all of your content. However the volume on the outro to most of you videos is way to high. RIP Headphones.

[Dr-zjuy]

Simon looks like that he is talking in African Hospital managers