Take your CX to the next level: How to improve customer satisfaction across all channels

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Welcome to a masterclass in Customer Experience (CX) as Benjamin Honorato, Solutions Engineer at SurveyMonkey, takes the stage at Technology for Marketing. In a world where meeting and exceeding customer expectations is a paramount challenge, this session unveils the strategies to elevate your CX game.

🧠 Key Insights:

• Explore the vital role of CX in today's dynamic business landscape.
• Discover how SurveyMonkey simplifies survey creation with expert precision.
• Uncover the power of comprehensive feedback collection across diverse channels.
• Dive into the capabilities of SurveyMonkey's robust Business Intelligence tools.
• Learn how instant notifications and seamless integrations translate feedback into actionable strategies.
• Gain practical insights to enhance customer satisfaction across all touchpoints.
• Unlock the potential of SurveyMonkey's 'Ask, Listen & Act framework.'
Stay ahead in adapting to the evolving market dynamics.

👩‍💼 About Benjamin Honorato:
Benjamin, a seasoned Solutions Engineer, brings his expertise to the forefront, demonstrating how SurveyMonkey can transform your CX strategy.

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#CustomerExperience #SurveyMonkey #CXStrategy #TechforMarketing #BusinessIntelligence #CustomerSatisfaction #FeedbackAnalysis
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