DO THIS every time a Amazon package arrives late

Did you know that Amazon will often compensate consumers for late deliveries? Follow the steps in the video to find out what to do when a package arrives late.

Script for $10 credit:
I am inquiring about a late package delivery. I read that Amazon may compensate customers in cases where packages don’t arrive by the guaranteed delivery date, and it causes an inconvenience. Is there anything you can do since the package was [INSERT NUMBER] days late?

Script for refund:
I am inquiring about a late package. I needed the item by the guaranteed delivery date of [INSERT DATE], and the missed delivery caused a significant disruption. I was wondering if it would be possible get a full refund for this item for my trouble. Thank you.

Disclaimer: I am not a financial advisor. These videos are for entertainment purposes only; nothing contained herein should be construed as financial or investment advice. Investing of any kind involves risk. Your investments are solely your responsibility. Please consult your financial or tax professional prior to making an investment. Don’t sue me bro.

[stephenv]

Just tried this, they gave me only $5 and they didn't even put it on my gift card balance, they told me I get $5 free credit on my next purchase if I buy a product that's sold from an Amazon seller

[artistlife]

Here in March of 2024 - Amazon has since caught on and now they won’t do anything about it if they’re late. 3 out of 5 deliveries are now very late, and if you complain they just cancel the order and refund it. They’ve completely fallen off of accurate delivery dates and are scrambling to fix their system. People are dropping Prime like bricks made of crap.

[BashoStrikes]

I usually don't mind if a package is late for a day - maybe two, but what I've experienced is it's become more frequent over time. I've figured in the last year, 25% of my packages have been late, opposed to 10% just two years ago.

[mswright]

My package is 3 days late and Amazon just gave me a $10 credit. Thank you.

[nedlee]

Thank you for making this. I just got AirPods for free because they were delivered 24hrs late.

This may have been the key to my success: I got an associate and used your script. I then got distracted and forgot about the chat and later saw he messaged me back about 5 times all saying, “sorry, we can’t do anything in this case”. I never responded, but then I received an email that they’re going to give me a full refund. I was really only hoping for a free month of prime, but the silent treatment really worked. I couldn’t believe it!

[MyLifeDIY]

Thank you! I just used your script to get a $33.00 refund from a late-arriving shipment.

[Voicelesscookie]

This keeps happening! Definitely using this trick from now on. Providing a script makes it super simple, Thanks Kena!

[TJ-vdco]

Dude. Your channel is always on point. Literally just nailed it. I just had a late Amazon delivery.

[donwilkersonjr]

September 2024-we ordered a sink for construction project 6 days ago with promised delivery in 3 days. Watched your video post and contacted Amazon chat as suggested. Explained my situation. We are responsible for labor costs on our project. Without product to install, added cost to have them return another day. Customer service instructed to wait for tardy arrival and then request a "refund with exception". This is where they process refund and you keeep item. In our case, item was $212 and minimum labor would be $300. Had customer service email me a confirmation while we were in chat. It worked. Chat history is saved and they can put a note on your accoiunt. Getting back to the "person" again would be virtually impossible. Product arrived @ 24 hours later and will process refund request in the morning. This may not work in every case but putting a $$ amount associated with occurrence makes it more than an inconvenience. Maybe this will help someone else. Good Job In the Black!

[Jackmerius_Tacktheritrix]

I just did this. Tweaked the script a little on the refund one. Worked like a charm.

[nicenhawtmenrgay]

I work for Amazon flex and as a driver, I have told Amazon several times that delivery times need to be realistic. I even did a shift last night where all the pkgs were to be delivered by 10pm but my shift ended at 11pm so for anything after 10pm I get dinged which makes no sense. They also don't acct for traffic, long travel times between houses (up to 20mins at times), or delays at the warehouse, or delays in bad directions or finding the correct apartment or driving on dangerous roads especially in the south out in the country and at night is worse. Everytime I drive those winding roads with drop offs on the edges I have to slow down and most don't have guard rails.

[rangersmith]

By and large, I've been satisfied with Amazon, but over the last year or so, about half of my Prime deliveries have been late. Anecdotally, the orders most commonly late are those with items that were promised in 24-48 hours. Once in a while, an order arrives ahead of schedule. A month or so ago I had one estimated to take ten days that arrived in two. I have received several really small orders (both physically and monetarily) by USPS over the last few months that still show as "running late" or have "now expected by" dates well in the past. Will they ever get updated? It's just hit and miss.

I use Prime for electronic services and for delivery cost savings, not so much time savings. Since I don't use Amazon for something I have to have right away, most often this is not a big deal, or it wouldn't be, if they would just be honest about delivery time frames. The most annoying thing is having an item read "Arriving today by 10pm" all day even though its status never changes to "Out for Delivery." I know very well it's not coming today, and I know Amazon knows it, too. At precisely 10pm, it changes to "Arriving tomorrow by 10pm." That is annoying, but it's not a battle I care to fight. I have better things to do, and I don't need the stress. That's why I'm venting it all here, one last time, and getting on with living.

[Liveandlearnnow]

We have had so many late packages or lost packages. Horrible. Thank you for this video. I subscribed.

[jameswhitaker]

I see that was three years ago, when Amazon logistics was still pretty much functioning. Today, they basically tell you to piss off. Unfortunately, Amazon is no longer good at customer service or logistics. I think about every three orders they’re late and even when they’re late by a week or more, they will not cancel the order or give a refund until the item eventually arrives and then you have to drive it into town, at your expense, to return it.

[ajf]

Amazon is starting to require signatures to deliver packages that are worth more than $100. I refuse to sit home and wait all day for a package only to have it not show up. The one package that required delivery l wasn’t home for and they just left it in the lobby. 🤦‍♀️


My apartment building has delivery lockers that require an access code to retrieve your package but half the Amazon drivers don’t use them.

Now they want to inconvenience their customers by requiring a signature to get their packages. 🤬🙄 If it says “signature required” l won’t purchase it.

[jonathanplays]

The worst thing you hate: you order something super expensive and a package arrives at your door. You THINK it’s yours. When you realize it’s not your item you wanted. Now. When you get it, it comes.. 😔 😢 br-b-broken

[ajf]

I won’t use their same day/overnight delivery options because those drivers aren’t trained.

They will leave your package anywhere. One couldn’t even be bothered to put the package in the secure lockers we have for delivery in our building. It was left outside on the street! It’s amazing it was still there.

Another time l got called at 6:30 am on a Sunday because the driver had no idea where to leave the package.

When l called to complain I was told that they literally don’t have any training for overnight delivery drivers.

[chass]

I got screwed again today on a Next Day ship from them. If they're going to claim to deliver it Next Day, Stick To It ! I'm paying for it !

[Shadow_boy]

I had a 270 dollar item ordered and best they could do is $5 and I asked for the refund because I actually needed it by the delivery time and it’s late

[turuuru]

You don't want to do that regularly. Otherwise your account will be tagged as concession abuser. And that will give you a hard time in the future requesting returns/refunds/replacements either the self service option or customer service.