Roof Claims Explained: ACV vs Replacement Cost Coverage

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Are you experiencing damage to your roof because of wind or hail? Homeowners insurance companies often have confusing rules about these kinds of claims so we created a video that walks you through the process.

We'll explain the possible coverage options and break down an example claim scenario. When the video is complete, you'll have a great idea of what to expect from your insurance company when dealing with a roof claim.

Here are some highlights:

WHY DO INSURANCE COMPANIES HAVE DIFFERENT RULES FOR YOUR ROOF?

More than 40% of all homeowner’s insurance claims involve wind damage or hail damage to the exterior of a home. The vast majority of those claims involve the roof.

That means insurance companies are motivated to limit their risk with specific coverage options for your roof. So they’ve created a completely separate name for the kind of damage that usually happens to your roof - Wind/Hail Coverage

PEOPLE INVOLVED IN A ROOF CLAIM
1. You - Obviously
2. Roofing Contractor – The people that fix your roof
3. Insurance Adjuster – The insurance company representative that makes decisions and cuts checks

STEPS IN A ROOF CLAIM
1. Get an estimate from a reputable, local roofer
2. File an insurance claim
3. Meet with Insurance adjuster

TYPES OF WIND/HAIL COVERAGE
1. None At All
2. ACV Coverage – Pays less if your roof is older
3. Replacement Cost Coverage – Pays the cost of replacing your roof minus your deductible

ROOKIE MISTAKE
Being Mean to the Insurance Adjuster

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We are newbies at roof claims/replacements-this video was amazing! Really laid things out in easy to understand terms. Thank you!

Eltravieso
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We just had new roof waiting for second check, you got it right .

Aileensjournal
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Congratulations to you. A very simple and informative video that can help explain to homeowners the steps of the claim process in an easy to understand way. Very nice and helpful to many homeowners.

ebt-evolutionbasketballtra
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REAL GOOD VID explaining this complex process for some like us after 16 years of paying, people need to know their policies and even if they do, these companies act unethically, I am so glad this info is one here! Do as I did and google YOUR insurer to see if they have been sued and what they are doing to people in high risk area and/or NOT in high risk areas<<using excuses like climate change to deny claims/acts of god etc. Of course, consider sources for online info. IF they start over-charging for premiums, shop around. Not legal to over-charge or deny/delay payments!

walther
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Best explanation i have seen. Great job!

nickwilkinson
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Thank you so much for your upload of your video educating the consumer something sometimes we may not understand the language regarding Insurance claim and I appreciate your time and your video thank

marieg
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Very educational. You have answered All of my questions. Thanks a bunch!!

shawntadesse
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Amazing video. So clear to understand!

Exploretravelwolf
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You gave great information about insurance and how financial process works on roof repair. Thumb 👍

yamato
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Hello! Thank you for this priceless information. I just moved into my home after living in apartments for years. It’s a different animal. But your video has made this ceiling leak a tameable experience. I just subscribed to your channel. I will be watching the other videos also. Thanks again!

earhustler
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Great video of explaining the insurance SCAM!

bigx
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Well my job as a contractor is to be pretty much the home owner and we make sure that the adjuster takes the photos he's/she's suppose to take pictures of aka the damage that I found when I do my free inspection. That way he doesn't get his bonus at the end of the year. Hes bonus is achieved by not approving a certain amount of damage. I have my clients best interest in heart. I which is why the customer doesn't have to stress about anything

freznostate
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Great video. How do you know if you have ACV or replacement? Is it the all perils at the beginning of the document? I don’t see it called out specifically anywhere. Thanks.

hustlindaddiy
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thank you for this very helpful video!!

flyingjournal
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So very helpful! Love this video!
🙂👏👏👏

feliciarenee
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Well done man well done. Thanks for the info .

arael
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he he "frozen ice balls"....frozen rain falling or ice balls falling? thanks for the info! this helped me out alot.

cosmicpowwow
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Question, a roofing company went to do an inspection for wind/hail damages and I request an quote and they didn’t provided until the insurance adjuster provide the approval or what approved, is this a normal procedure?

raulyflores
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Well i am a sales rep/ consultant for a construction company that specializes in roof insurance claims n we dnt disappear n we absolutely always use the best product selected by the homeowner so dnt say that we are not to be trusted because not everyone is as shady as u think

carlosrios
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The adjuster almost never agrees with the contractor, with the exception if there’s obvious damage. Incredibly some adjusters actually get bones based on the amount of claims they deny.

Kadenld