MOST ANNOYING CUSTOMERS | Reading YOUR Customer Service Stories

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HoweFunny is a scripted comedy channel created by Abbey Howe. (HOWEfunny, get it?) We publish original videos every Thursday! The goal of HoweFunny is to invite people to not take themselves too seriously. I create content in the hopes that finding a bit of funny in everyday life can bring happiness to your day.

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#HoweFunny #annoyingcustomers #customerservice #retail #retailcustomers #retailemployees

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I examine stories about customers coming in to the restaurant RIGHT before closing, annoying ordering over the phone, Subway sandwich workers making food for crazy customers, gross money handling, being yelled at, chip card pet peeves, and unhealthy power dynamics.

[joaniebaloney]

I was working in a grocery store as cashier on a Saturday morning. A woman came through my register and she kept sliding her card, even though "please wait for cashier" was scrolling across the card terminal. I finally told her "I'm sorry, ma'am. You have to wait until I've totaled the transaction before you slide your card. She looked at me, said "What?" so I repeated what I said. She still kept sliding her card. I asked her nicely to please stop sliding her card because it was going to freeze the card terminal. She looked me in the eye, said "What?" and slid her card. At that point, the terminal froze and she got pissed off at me because it froze.

[sageamanda]

My pet peeve is the stupid qustions. I have actually had people ask me these. Is there fish in your chicken sandwich? What is the difference between a hamburger and a burrito? Does your cheseburger have chese on it? Does the milkshake have milk in it? And soooo many more

[Pikachili]

So one time. I went to a table, took their order (duh). We weren't busy. I was STILL RINGING IN THE ORDER! It had been a total of like a minute and a half. And he pokes his head around the corner and says "excuse me, why is our food taking so long?" I just stared at him blankly like because I'm still ringing into the computer.... And he's like "WHY IS IT TAKING YOU SO LONG TO RING IN THE ORDER! WE ORDER 20 MINUTES AGO!" At which point I knew the dude was on something and just turned and looked at my coworker like how the actual fuck am I supposed to deal with this. I just canceled out the order and went and got my manager. And which point crazy dude left.

[spiritualbeing]

I have a couple stories 1) lady comes in someone takes their order and tells me to make her shakes there's 5 shakes 2 oreo 2 m&m and 1 Twix I make the m&ms then the oreos I didn't see the Twix so I go to hand her the shakes and in an annoyance time she quickly goes "I have a Twix shake!" I look on screen to see if it's vanilla or chocolate. I make it and put all the shakes in the drink holder she stares and says "I want whip cream on all of them. I start putting it on all 5 shakes she buffs and says "im going to take my food out" before I can say ok she rushes while huffing to her car I get them all done she comes inside and says " thank you sweetie all nice. Yeah let's pretend you weren't just a sick to me a minute ago.

2nd this lady order a 30 dollar order I tell her the price she says ok and comes to the window before I can say anything she starts saying "I don't think you have it right now can it be 30 dollars!" I tell her the item s she has and the prices and she rolls her eyes and says whatever fine. She gives me her card she pays I'm making her drinks she thinks her car horn I see her laugh I open the window she says what sauces she wants I get the sauces ready for the bag I'm finishing the drinks HONK again "oh uh I need a drink tray" HONK and don't forget the napkins she laughs each time this one pissed me off so much.

3rd one I just started working at bk not too long ago also I have learning disabilities and learn slow and it takes me a bit to learn and understand things this girl and her bf come to the window acting nice to me as soon as I look away my coworker tells me they did the retard gesture where they hit their hands on their chest and make a stupid face hitting their chest a couple times he tells them not to come back.

4 when before you talk they honk you don't say anything cuz that's rude af and they yell at you like why are you not talking like their so ablivious to what they did

[waltersantos]

You've probably had this one but the one that angered me not annoyed but ANGERED😠 was finger clicking or whistling to get my attention I did say to one bloke "mate I'm not a dog I'll be with you when I'm finished with this lady" he just huffed and walked out the lady said "my god how rude as he walked past" I was the manager so I could get away with it

[snoeleppard]

Most everyone who comes to the register is extremely card happy. Like, I haven’t even finished ringing up their items and they’ve already swiped and are putting their card away. They then get mad when I’ve finished ringing up their items then ask them to swipe their card again.

[fionaandrews]

I have worked in customer service for about 10 years and I must say that it has made me a nicer person to everybody in customer service some of the things you have to tolerate is crazy especially if people drop things on the floor or leave a mess someone has to clean that up, or if you are a rude customer some people working at store have 12 hour days they have to get through, be nice not that a lot of people get that they think they are above you.

[angelflater]

At my work, if we aren’t busy, we have the option of politely saying “have a seat wherever you’d like, ” and out of the 4000 tables pick the one that is dirty

We also had a guy wait an extra 30 minutes in 6:00 rush hour because all the booths were taken by people who haven’t received their food he only wanted a booth.

[wingzerotbs]

Here's a couple of things hate. The first one is parents that bring their kids into the store and proceed to unleash them on the store. People like this expect employees to be free babysitters for their kids who knock down merchandise, (with my luck is made of glass, that I then have to clean up), scream and yell to the point where I can't even converse with customers, and climb all over the shelves. To make matters worse if you so much as bring up the problems these kids cause the parents almost immediately start yelling and curing you out. There have even been times where I have seen a child doing something dangerous that I know will result in injury, but if I ask the parent if the child would stop I get yelled at because the parent is suddenly defensive, like I'm accusing them of something; I'm not saying you're a bad parent, but if your kid get's hurt because you were selfishly looking anywhere else while your kid is about to jump off a cart like it's a diving board then opinions will start leaning that way.


The next thing I hate is when customers insist on leaving their garbage anywhere in the store or on the grounds. I would go into the parking lot where I would find shopping carts full to the brim with garbage. People were literally using our parking lot as a public waste dump. I have found ratty plushies, a window with part of its frame still on it, old stereo speakers, and even a mattress, seriously I'm not kidding. I could understand if it was garbage that originated from the store, which should ALWAYS be thrown in the trash cans located all over the place, but these people were literally bringing their trash from home and dumping it in our parking lot. One time on black Friday we anticipated more garbage so we set up at least 8 additional trash cans so customers would have no excuses; I still found someones old boots in a cart, they didn't even try. But my personal favorite thing to find is a used diaper. Almost every week I could count on finding no less than two used diapers while cleaning up. I would find diapers in carts, on the floor, in baskets, on the Starbucks counter, and even right next to a trash can. I don't care who you are or how big a hurry you're in, throw your used diapers in the trash. I don't even have kids and never babysat for anyone, but yet somehow I've handled tons of used diapers. If I could write one message on the shopping carts it would be this, "there are many trash cans here, this is not one of them".


I have many more things I could talk about but this could easily turn into an essay to I'll end it for now.

[JiyuSora]

I work in retail and my biggest pet peeve is when a customer gets to my line to when they leave, they're on their damn phones. I get it. Sometimes people must take calls. It would be nice if they excuse their selves. But hey, that's just me.

[selkiestorm]

I hated when people would throw money, even more when they would throw change on the register belt, once it lands flat it us almost impossible to peel it back up. And god help you if any of their precious pennies fall through the end.

[babikatspelman]

i used to do retail. my worst customer was a PREACHER!

[sarabeth]

I understand the "fishy" thing. Certain fish create more ammonia compounds as they go bad, leading to a more fishy taste. Depending on the fish, some can be strong, but things like tilapia and catfish should be pretty mild when they're fresh

[chrisornelas]

I also hate when the customer brings 100 dollar Bill's and I work at a pizza place and we have a sign that says no Bill's over 20 and they get mad telling how ridiculous and they just start putting their anger on me

[MandieTerrier]

I also had a woman stay two hours after closing. When she promised she would be quick. About half an hour in, she called her friend. Who showed up. Then she paid with quarters.

[susankawoya]

Who else just hates it when customers hold money in their mouths, getting it covered in their germs and saliva before putting it in your hand?

[changeyourways]

Time for my horror story:

I work at (Insert retail clothing store) and on a particular Saturday we were having a big sale. So naturally there was a shit ton of customers the line was an actual nightmare. After about 5 hours of constant labor my printer broke down and I could only collect email receipts. Most customers are fine with it as they usually give a junk e-mail rather than their personal. And if they had a problem I would send them to the next available cashier. Easy right? Boy was I wrong. I’m also going to mention that I was fairly new at this time but I had the process down.

Here goes:

A family walks up
Me: “Heyy how are y’all, I just want to mention that I can only give email receipts as my printer has broken down, will that be okay?”

Man: Umm no no, I don’t want to give my email out.

Me: No problem. You’ll have to step aside for the next register to open up, while I take the next customer.

Man: Nahh uh nah nvm go ahead
Rang up $124.55. Then I ask for his email.

Baffoon Man: No I don’t want to give it. Just print it out

Me: I... I can’t do that. The printer is not working. Go ahead and give me a junk email.
He gives me an email and leaves.

Then 2 minutes later he comes back asking for his receipt.

He starts raising his voice telling me he wants his damn receipt.

To say I was *livid* would be an understatement. Because now not only is the line being held up but he is making a scene. Everyone is uncomfortable. It’s already a strenuous situation I have *no* *idea* why he decided to take it upon himself to make it WORSE.

I called up my manager told her what was happening. She told the man to stand to the side. As she goes to the back to look for his transaction and print out the receipt and that it would take about 15 min. He refuses to leave my register and keeps yelling and insulting me.

We call security. My manager takes me to the back with her and she tries to calm me down. I was new and I am 18 and I was at the brink of tears.

Later my manager told me his wife apologized. To be fair the wife and the kids were oddly quiet during the whole thing.

And that is by far my worst experience. And I’m *still* 18.

[SheaDepmore]

😭I’m guilty of not knowing what I want when I call. I’m sorry.

[michaelgunnels]

Man the customers that asked what time do you close when do you close. Even though it clearly says 24 hours I even got one person ask as in 7 days a week. Another is the couponers and most of them expired a year ago

[SkyKitten]

I'm a cashier at Chick-Fil-A, and I've had a few entitled customers here and there. Here are my favorites:


One lady had an expired coupon, and when I didn't accept it, she told me that "Chick-Fil-A is supposed to be nice" and that she "had Truett Cathy's phone number and was going to call him about our incompetence".


Another guy claimed that Nuggets+fries+a drink was cheaper than just nuggets by themselves.


And this one lady claimed I was "racist" because there was a white woman who was in front of her in line, and I took her order first (since she was in line first, not because she was white!). She was like "it's not fair that you take the Caucasian woman's order before mine. She shouldn't get served before me just because she's white"