Tips | Navigating Difficult Encounters as a Medical Interpreter

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Let’s discuss how you can handle yourself in a professional manner while navigating a difficult encounter.

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These situations aren’t enjoyable and are inevitable to come by. Thank you for these tips!

priscillabasurto
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I have a question that is way different from this, but has to do with navigating difficult situations. Sometimes the providers or patients say two, three medical conditions in a sentence. If you are not aware of those medical terms, how do you keep your coolness in asking for repetition or a moment for you to look up those words? Some patients and providers may think you are not qualified enough or you're not good, but frankly there are hundreds of medical terms to learn along the way.

How do we stay professional knowing that this happens ?
What to say when are embarrased to ask for repetition/ a moment to find a word again.?

tima