Roadside Assistance on the AAA Mobile App

Roadside assistance is available at your fingertips - no phone call required - with the AAA Mobile app. Download today on Google Play or the Apple App Store.

[enr]

Several months ago, my son was involved in a no-fault 3 car accident out of state (in IL). While the other 2 cars (both IL plated), were hauled off for repair w/in 1/2 hour, it took AAA over 4 hours to provide roadside assistance. The problem is when you are involved in an accident in one state while having initiated service in another, the Club from the state where the accident occurs needs confirmation from your state where you originated the service. Apparently, after 15 or so calls to both our home state (VA) and IL, they finally managed to get confirmation and let out a contract for towing, but only after we pleaded w the tower to act before he was in receipt of the AAA contract to assist. During this time, my son was subjected to a hostile tower elsewhere that forced his way into the car and took my son's phone after threatening to call the police. All this information was shared w AAA Customer Service and their Executive Group. I wanted to cancel our service, but apparently, they will not allow that. How illegal is that? Buyers beware, look elsewhere. AAA is not what it used to be. They have become grifters!!!

[marycatanzaro]

And now I will think several times before renewing

[marycatanzaro]

I needed road side service today gave the directions on a text never received a message back

[firewings]

It won’t let me add a new vehicle and idk what to do

[kaymoffett]

How do I contact AAA roadside assistance?