What is ServiceNow?

What is ServiceNow from a Business stand-point, in the simplest terms?

Time to step back from the deep-geek and get to the basics of why this enterprise cloud software solution has been making such an impact.

The focus is making work work better for people, one workflow at time.

[avinabsengupta]

So perfectly summed up in under 4 minutes.

[NetiNeti]

Looks like both Salesforce and ServiceNow grew into full cloud ERP from a single module (sales and IT respectively)

That said, which one is a better certification?

[jamesa]

Hi troy, nice vid. Quick question, I work as a Project Manager (IT) and I want to pivot slightly and be "ServiceNow Implementation Methodology (SIM) Fundamentals" certified, I cant find any reference to it, can you point me to the site where I can signup and do this certification?

[fredsalfa]

You said 4 workflows :

1. IT Workflows
2. Customer Workflows
3. Employee Workflows
4. Customer Workflows


Customer workflows was repeated twice

[DanFrederiksen]

ok so customer handling software. I don't really care about the product but as investment because they have a very interesting growth curve. although not quite profitable yet

[healingherbsnigeria]

How can i get resources to train for service workflow certifications

[scottmonfort]

What? What is a workflow? I just do my job when I need to do it ... I don't need software ... I use post it notes .... and then throw them away... and lists on paper. Give me an example.

[margarettrosales]

Can you help me with Business Rule in ServiceNow?