Did You Know ? | What is ServiceNow ? | A Beginner's Guide

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For businesses, the initial query is, "what is ServiceNow?" Before knowing all about ServiceNow, it is important to understand that each and every business requires a platform to run different businesses that includes service areas like IT, security, customer service, HR service delivery, and business applications.

To achieve full self-service proficiency for different business processes, ServiceNow is a valuable platform. ServiceNow works on the ITIL framework to offer a set of solutions to companies to manage, resolve, and deliver services.

ServiceNow helps businesses to achieve their goals by offering the flexibility, power, and dependability to handle the management’s related incidents.

In this article, we will understand what is ServiceNow. What are the key features? and about ServiceNow's services in brief. Let us see how this cloud-based platform helps all sizes of enterprises have all their IT solutions under the same roof.

what you will learn here:

What Is ServiceNow?
What is the Architecture of ServiceNow?
Why use ServiceNow?
What are the products of ServiceNow?
a. IT Operations Management (ITOM)
b. IT Business Management
c. Software Asset Management
d. Security Operations
e. Governance, Risk, and Compliance (GRC)
f. Performance Analytics
g. HR Service Delivery
h. Customer Service Management

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