Biz R#2 Crisis Creates Opportunities HD 720p

In this episode of Biz-R Business with Rangam, he elaborates his framework to respond to very challenging, uncertain and fluid circumstances that accompany every crisis. There are plenty of areas for differentiation that can power corporate innovation efforts ranging from changes to customer service delivery, transforming the core product proposition, or even revamping distribution models. The pandemic has certainly spurred innovation in all of these areas and in many respects there is no going back.