Crucial Conversations | Joseph Grenny

Crucial Conversations
Joseph Grenny
2008

[bowenorcutt]

This reminds me of a quote from my favorite show: "When you spend every day fighting a war, you learn to demonize your attackers. To you they're evil, they're... subhuman. Because if they weren't, what would that make you?"

[paulahubble]

so true. I think when someone does something our immediate response is 'what a jerk' and we stop, think about what story we are telling ourselves and change our reaction, we could all communicate better.

[darla]

The story about his teenager hits close to home. So glad I found this video

[RandyFriedman]

Brilliant! Gandhi once said, "Be the change you wish to see in the world." Once we notice what we are feeling, we can react to others in a way that makes others feel safe.

[tyronephillips]

Your Audio CD set was a game changer for me. I listen to them over and over again. Thank you Joseph.

[christinehastie]

We can all learn so much from this. Thank your son for us!

[angeleasfeathers]

This book is an eye opener and will cause a life changing experience..and make you really look at your "stories!"

[darylk]

I watched this for a college class. This is something I try to do in my every day life, but having it articulated so well in such a relatable story is fantastic. Thank you!

[kathrynshort]

Crucial Conversations is a text that I'll be using in my leadership class. I plan on sharing this video as well. Love the story of our experience with your son. As a developmental specialist...Classic!

[MrHitchslap]

good talk however one distinction I want to make is that our emotional responses are not always products of our cognition/perception. Thoughts are far more complicated than emotions and so emotions arise much faster and spontaneously. So yes the main point here is that we can manage/regulate emotions which have already arose with our cognition

[wkaia]

Thank you for making this video available. examples resonates. Very helpful.

[davidabbott]

Our instructor showed this clip in our Challenges of Leadership class, the story with Joseph's son really resonated with me; we need to not let our own false assumptions over-rule and take a step back to analyze the situation and not allow anger to control us and our conversations with others.

[sivakumarg]

Wow... So much value disclosed. Thank you Joseph

[RyanScarbrough]

This is incredible. Thank you for sharing!

[queenita]

Wow... What have I been telling myself!!!

[JanWynns]

This one *really* spoke to me. Thank you so much for this information.

[leadershipvine]

Mastering your story is a very good reminder for me in my dealings with a few people in my life. Thank you!

[deniseluke]

This is a great tool to help us in all of our relationships.

[paul_jk]

It is so frustrating growing up with two victims who constantly act as victims. Feels like my siblings and i were scapegoats to be punished rather than taught

[aarondeutsch]

This is going to make me a much better coworker.