Mastering The Art of Crucial Conversations | Joseph Grenny

Joseph Grenny's keynote speech at the 2015 VitalSmarts REACH conference.

[Bella-pbhk]

"Broken relationships were broken by silence, by not discussing the problem in healthy way." Amazing insight.

[joemiyaki]

(please thumbs up if you think this is helpful) @ 10:50 "The big idea that started to emerge from our work is that you can measure the health... of a relationship - the health of a team - even the health of an entire organization... by measuring the average lag time between identifying and discussing problems."
@ 15:30 "It turns out that around the age 3 or 4 you and I start to believe that you frequently have to choose between telling the truth and keeping a friend... And that one belief causes mischief for the rest of our lives. That's the controlling assumption that dictates how we show up in interpersonal situations from that moment forward."
@ 28:20 "What am I acting like I want? And what do I really want?"... "It turns out that the way you see others during those crucial moments is less a reflection of who they are and more of a reflection of what we want."

[jenniferpeters]

I have to say, I really have, " NO IDEA" how I came across your video, but I am "SO HAPPY" that I did. I just sat in my car, tears rolling down my face, the windows rolled down, parked in an Ace Hardware parking lot, listening, to you, Joseph. I Loved what you had to say, how you presented it, and your son's experiment! (TOTALLY ENLIGHTENING) I could relate with all of it and I am AMAZED by it. And in Awe of how much ALIKE we ALL are. it's CRAZY!!!..And Now...at 58... I am a widow and 2x divorced. I really Wished that I had seen this in my 20's or even earlier. Where would I be and how much pain could I have not created for myself and others.😢I will share this with everyone I know..
Keep up your Awesome work! and Thank you for sharing with all of us ! I really appreciate you!
Jennifer 😷❤😢😮

[MsPurpose]

I really like the energy of Joseph Grenny. His real world examples made the content come alive!

[seasonsfearingthereaper]

I will admit, it was part of an assignment at my career search place to watch this and I was like, 30 minutes? Come on!
I cannot remember when I have enjoyed, related to and felt so refreshed from learning these new perspectives.
Excellent 👍👍👍

[LandraRaible]

"If you don't talk it out, then you'll act it out." Very wise words, Joseph. I just completed your Executive Briefing series and enjoyed it as well. Thank you.

[nursechrissymarie]

This made me cry....something that should be so easy is so difficult to do...although it MUST be done as un comfortable as it is. Thank you so much for this talk.

[BrianTheTrader]

"The best way to minimize the number of crucial conversations you have in life is to have a meaningless life." I believe that to some degree we all tend to backoff when crucial conversations start raising blocks.

[AneliyaDimitrova]

@12:01 "The best way to minimize the number of crucial conversations you have in life is to have a meaningless life. As soon as you go after something important, they will occur." Pure gold! !!!

[MelindaLongoria]

You can measure the health of a relationship by the lag time in identifying problems. The best way to minimize the number of crucial conversations is to have a meaningless life. The kids didn’t want to hurt his feelings so they lied about liking the salty brownies but wouldn’t take a second brownie. Relationships break because the lag time of feeling the problem and discussing the problem. What is the cost of silence? When your motives are bad, you can’t see people for who they are. Apologize and open the conversation for communication.

[karenrothery]

Thank you, Joseph Grenny, for your wisdom!!!

[paigesima]

I stumbled across this video as a result of relentless googling during a crucial moment in life. What a wise and beneficial investment of time.

Thank you.

[johnstonrichard]

This is awesome. I can never forget the story of Patrick and the way Joseph Grenny narrated it. Very useful.

[shwetaaaaaaaaaaaa]

Got to know about this from a blog that my friend wrote. Deeply informational and insightful ✨

[ceceliadavis]

I'm not exactly sure how to express myself here, but all I know is that this is taking me on a journey to understand myself and my relationships better. Got hooked onto the book which made its way onto my bookshelves. Thank you so, so much for valuable insights and the practical examples.

[SpinWave]

These crucial conversations are related to internal sabotage in a company. People being fearful about to contribute with ideas or with warnings about risks or loses will have a huge negative impact in company revenues and costs.

[Ichbinberlinerr]

Too much to learn! Thx a lot for sharing this knowledge! ❤

[fazeelmehboob]

really liked the idea of CPR- that stands for Content, Pattern, Relation, when the safety is at risk, step out of content, restore the safety and then step back in.

[dianasandoval]

This is true, people see persons according to their thoughts

[reneesmith]

Absolutely fantastic content, gripping, fun and enlightening!