How to write an email that will always be answered! | Guy Katz | TEDxZurich

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Research shows that each of us gets up to 120 emails per day, but we only open 34% of them. By learning just a few basic methods, you can optimize your day and make sure your emails hit the spot, and maybe more importantly: even have fun while writing them.

Let’s spread the recipe of how to write awesome emails - Every character counts ;-) The Swiss would say I am Israeli, Israelis would say I am German; I guess I am a little bit of both, while also blended with a dash of Arab and a pint of American. First serving in the military as an officer, I have worked for governments, startups, non-profits, consulting companies, and giant companies.

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Thank you all for watching and your great feedback!

guykatz-theflyingprofessor
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Summary
Five ingredients for making your email answerable
1 subject line : say what you want in the subject line
2 use emoji aka digital body language depending on situation
3 Be as brief as a tweet
4 Use the receiver's name
5 Don't misspell names
thanks for sharing

winsdomtank
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This information is so needed in today’s society! The majority of emails I receive are terribly written. Thank you for informing us all how to do it properly. 👏🏼

wandalee
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Bear in mind for these golden rules prior to typing an email :
1. Subject line
2. Use ''digital body language!''
3. Be as brief as a Tweet
4. Use receipt names in key moments
5. Use One more thing rule under the P.S. line

hakkiozal
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This one came when I really needed it...

naphtalworesha
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Companies that spam mails : *WRITE THAT DOWN WRITE THAT DOWN*

afinoxi
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Ooo... excellent thoughts!
1. Say what you want in the subject line.
2. Digital body language = judicious use of emoji and gifs.
3. The Tweet principal = keep it to 140 or less... or call instead.
4. Use their name, spell it right.
5. Bake your email recipe (with above ingredients) to their tastes.
6. One more thing... put the most important thing in the PS and it will linger with the reader.

CarmenShenk
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OHHHH... THE SHADE TO HIS FORMER BOSS 🔥🔥🔥

jeffreyzain
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Wonderful tips for those who want to build connection 🌱🌳

Biociety
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Third point too is to keep your email brief is basically saying people do not read books or write cursive anymore and are not as intelligent, curious or focused as they once were.

alexandercampbell
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Great advice 😊
I like the PS tip.
Until now I was always writing the most important things first, but this looks even more efficient!
AND more friendly.

JFTN
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Very well done, Guy ! I ALWAYS get something out of your classes !

ghibli
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Thank you Guy and TED this was very valuable 👏 P.S. You rocked it 🌠

mayumi
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I like the way you had the last say! 🥰

lorettadillon-ham
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Thank you, Guy, for honestly sharing your personal experiences. I agree with you, that there are personal situations that cannot be replaced my a mail. Your 5 key insights for better e-mail communication are very helpful. Thanks for this, and also for illustrating it practically with examples.

leeles
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Although this is a necessity in the digital world out there, some people still do not put in efforts to learn the importance of it. Communication is key and in a work environment and especially during the pandemic, Emails play a vital role. Thank you, Guy. P.S - Good job :-)

yogeshreddy
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Hello Guy 🙂 Found your talk very helpful & will use this recipe now when I write my emails. Thank you!

melgo
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Such an amazing talk full of truths! Thank you Guy for taking the time to share your experience

natashaparry
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OMG that is the most useful video that I watch👍👏

kcalhofer
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Very interesting and helpful! Thank you Guy for this awesome talk ! 👏🏻👏🏻

sharonsandler