Common VoIP Problems & How to Troubleshoot Them

Experiencing problems with your VoIP phone system? In this video, we uncover the most common VoIP problems and provide easy-to-follow steps for troubleshooting these issues.

Jump to a solution:
0:00 Intro
0:30 Networking and LAN Issues
1:28 Phone and Voice Quality
2:30 WAN and Internet Connectivity
3:56 Security

Some VoIP problems you may run into include:
• Choppy or low-quality audio
• Dropped calls
• Inability to make calls
• Calls connecting with no sound
• Calls going straight to voicemail
• One phone working but not the other
• VoIP phone not turning on

If you’re experiencing any of the problems above, Nextiva is here to help!

Read our blog on the 10 most common VoIP problems today:

Here’s our full step-by-step guide to troubleshooting VoIP issues:

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Try our VoIP Speed Test to see if you're ready to make the switch:

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[Voipbusinesshq]

VoIP technology is incredibly powerful, but like any technology, it can sometimes experience issues that disrupt communication. That's why it is important to understand common VoIP problems and how to troubleshoot them. This post provides great tips and solutions for resolving VoIP issues, from checking your internet connection to adjusting your settings.

[mingi]

I have a problem at my company where if one person picks up the phone the others keep ringing and randomly cutting off in the middle of the phone call