How to Troubleshoot Common VoIP Problems?

Are you having VoIP problems – like delayed audio or dropped calls – and don’t know how to solve them?

Good call quality is essential when communicating with customers and prospects.

The fewer interruptions during sales and customer support calls, the more satisfied customers you’ll have.

In this video, we’ll go over 7 common VoIP problems and how to troubleshoot them, so you can have better call quality.

Specifically, we’ll focus on the following VoIP call quality issues:

- Jitter
- Packet loss
- Latency
- Inability to make calls from a device
- Dropped calls
- Echoes or delays
- Phones not ringing on incoming call

The most common VoIP problems are a result of voice data packets not transmitting effectively. These include jitter, packet loss, and latency.

The other potential issues result from insufficient bandwidth, old equipment, and certain router settings.

Thankfully, it is quite easy to troubleshoot these VoIP problems.

But one of the best ways to avoid running into these problems in the first place is to find a reliable, high-quality VoIP provider.

TIMESTAMPS
Intro 00:00
Common VoIP Problems 01:11
Jitter + Solution 01:46
Packet Loss + Solution 02:41
Latency + Solution 03:34
Inability to Make Calls from a Device + Solution 04:19
Dropped Calls + Solution 04:55
Echo or Delays + Solution 05:33
Phones Don’t Ring on Incoming Calls + Solution 06:14

#voip #callquality #cloudcommunication #troubleshootingtips