Introducing: UniFi Access Intercom

In today’s world, buildings are evolving rapidly - traditional intercom systems often lead to frustrations like lost deliveries and missed visitors, and more critically, pose security challenges. Ubiquiti set out to solve these problems by reimagining the intercom system from the ground up.

Introducing the UniFi Access Intercom: A ruggedized, all-weather intercom system designed for the unique demands of today’s residential and commercial buildings. Featuring an ultra-bright 7” touch display, crystal clear two-way audio, and an integrated floodlight, Intercom revolutionizes entry management and seamlessly integrates with any existing UniFi Access system by connecting to a UniFi Access Hub with PoE.

For visitors, Intercom offers an intuitive directory that can be fully customized within UniFi Access. Building occupants can see visitors through Viewers installed in each unit, ensuring secure and convenient access — even in large-scale deployments. For added flexibility, authorized building occupants can remotely unlock doors for visitors with the UniFi Access web and mobile apps, and grant access to visitors via QR or PIN codes. Building occupants enjoy seamless access using a PIN code, NFC card or fob, or the UniFi Identity mobile app.

Intercom also reinforces your building’s security infrastructure with video recording capabilities that provide a comprehensive view of visitors.

Engineered for durability, Intercom operates flawlessly in a wide range of temperatures and is designed for versatile installation to a wall or pedestal. Additional mounting accessories enable recessed and angled installation, and offer enhanced sun protection.

Intercom is more than just a building communications system; it's a step towards a more connected, secure, and efficient future for building management.

Ubiquiti. Rethinking IT.

[MactelecomNetworks]

This is what we’ve been waiting for! Good job

[TempelM]

Finally! The Intercom Viewer was even more important than the Intercom itself. For many home users and businesses, it was uncomfortable to only see the doorbell video on the phone.

[soy_terrible]

I would love to see a whole-house intercom system that integrates with my DB4 Pro, allowing occupants to view who's at the door and talk with them.

[ApexOneTech]

1:30 sounds like it’ll integrate with Protect? That would cool. Straight to the NVR.

[jhkim]

Finally!!!
The 'Unifi Intercom Viewer' is something we've been eagerly anticipating, and likely others have been as well.
However, our office is too small to utilize 'Unifi Intercom'. Therefore, it would be beneficial if the Intercom Viewer could be compatible with existing Unifi Access devices like 'G2 Reader Professional' or other devices such as 'G4 Doorbell Pro PoE', enabling us to use them together.

[portmanteau.]

Can the viewer be used with the G4 Doorbell instead of the intercom?

[gkunovv]

It would be fantastic to have a Unifi intercom system for schools!

[samphire]

If the viewer doesn't work with the G4 Doorbell Pro I'm going to be really disappointed

[warelott]

Can the intercom call also be displayed on Unifi Talk phones? and unlock the door from it?

[dannyb]

Just in time! Great addition to the Unifi Eco-System.

[tothemoon]

I have a dream machine router, 1 person company, working from home, no visitors... Why am I enjoying watching this?

[SenorRobinHood]

Can the 4k video and audio feed be captured 24/7 via onvif to feed into an existing CCTV system?

[peterrothe]

Wow, we've been waiting for this for a long time!
Now please offer sets of 3 door stations and an app that can be used as a door station for existing tablets and we can finally make our huge property with over 100 tenants happy!
Please keep it up!

[hrvojekusulja]

Is it possible to add a 3 apartments to a directory? So visitor for (single door), can choose to ring which apartment to ring, or to ring them all?
Each room, should have several users paired each one with its own mobile app
I did not find any specification for hardware or software for this scenario on official site

[crabkilla]

You guys do amazing product work there. Carry on!

[Vanleben]

Always new products, but the old ones such as the doorbell 4g pro poe are not fully integrated. Please finally get the fingerprint out there with integration into the access hub.

[AdrianSandu_d]

Can the directory be disabled? I doubt the residents in some buildings would want their names showing up for anybody to see...

[dasugepikcom]

This is great! I was able to purchase one and 2 viewers before they sold out. Can’t wait to test and implement. It appears to be managed through the Access app.

[LordSaliss]

Now you need to finally release the Protect Lock so home users can replace their deadbolt, and use this as a really advanced "doorbell" that can unlock the front door for you.

[Heraiz]

I currently have an intercomm system from HikVision, 1 door bell with camera and key pad, linked to 5 screens across the house and app...works ok but software updates are weak, had to warranty the screens 3 times after power outage....I almost give up on unifi to bring out a usable intercoom....Can't wait to try out their new offering and see if it will fit my needs since the whole house is running security cameras and Wifi on Unifi already!