Can You Hear Me? Book Trailer

If you work or manage in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for the twenty-first-century.

How to Connect with People in a Virtual World
We’re immersed in the digital world; in fact, we couldn’t live without our mobile phones, computers, and social apps that allow us to work and play in ways unimaginable even two decades ago. But the blurring of the virtual and the real has a hidden cost that we pay every day. The technology strips ordinary human emotional understanding out of our communications, and we are the poorer for it – not to mention the misunderstandings, miscommunications, and mistakes that arise from emails that convey the wrong tone, texts that misuse humor, and audio conferences that put everyone to sleep. In Can You Hear Me?, Nick reveals what is missing and shows how to put some of the human connection back into our emotionally impoverished virtual world.