Hot Off The Press: Nick Morgan, 'Can You Hear Me? How to Connect with People in a Virtual World'

Communicating virtually is cool, useful, and ubiquitous. But whenever there's a glitch with the technology or a message is unclear, we're reminded that virtual communication can breed misunderstanding because it deprives us of the emotional knowledge that helps us comprehend context.

How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world and provides a clear path forward for helping us connect better with others.