How to set up predictive dialing in Adversus

In this video, you will get an introduction to how the predictive dialer in Adversus works. Jonas shows you how to activate and adjust the predictive dialer, so you can call more leads than agents available and thereby optimize your call rate.

He also teaches you how to adjust the ratio of calls made, how to intensify the dial rate, how to change your drop rate, and how to adjust the maximum dial time to optimize your work process as much as possible without missing an important conversation.