Microsoft Forms | The Right Way to Design a Questionnaire

Forms is an app that comes with your Microsoft 365 subscription and it’s great for asking questions and collecting information. In this video I’m going to show you how to create and design a customer satisfaction questionnaire.

This is one lesson taken from our 'Let's Build a Questionnaire in Microsoft Forms' class. It's included with a bundle of lots of other Microsoft 365 classes in Teams, SharePoint, To Do etc with a subscription to our school.

TIMESTAMPS:
00:00 Intro
00:38 Create the form
01:00 Add question - 'net promoter score' type
01:33 Add question - 'choice' type
02:59 Re-order choices
03:33 Allow multiple answers
03:46 Preview
04:42 Add question - 'text' type
05:03 Change the look
06:24 Outro

🎵 MUSIC: Happy Trails by Text Me Records/Jorge Hernandez

🤝 CONNECT WITH US:

[diannefraser]

Thanks that was really helpful. Can I ask if there is a way of collating the answers? In the case we are sending via e mail 115 questionnaires. Thanks 😊

[Maciraz]

Great, thanks, Matt! Few words on form's responses review would be great also. Because the main goal of the Form is to collect data for making decisions 🙂

[nitinjaiswal]

Hi Matt, please do a video on MS Bookings. It's going to get implemented in my Org and we want to plan about it's implementation. Thanks for today's video. Have a good one. Cheers !!

[greenstair]

Thanks for the info'. (Also good to put a face to the voice - obvs totes diff to what I expected 🤣)

[trevorburford-reade]

Very good. I can see this being used for our training. What's the analysis of responses like?

[Ahmad_Askar]

Hi, may I ask what license you are using which 365 plan?

[casimirodasilvasantoshe-hi]

Thank you Matt, it is a shame that if you are using Office 365 in a Mac you cannot use Forms in Teams, and if you are a presenter in a meeting you cannot use Forms in Teams to pulse the audience.

[darkspeed]

I mean. it's a good video, but it isn't obvious that this was anything new than how anyone else would do a form. What would have been better would have been to give comparisons like good - better. I mean, this just looked like a normal form to me. I think the title just threw me off a bit with "The right weay" this appears to be the ONLY way to desgin a questionare.