Creating organizational cultures based on values and performance | Ann Rhoades | TEDxABQ

After 25 years in leadership roles with organizations such as Southwest Airlines, JetBlue Airways, DoubleTree Hotels, and Juniper Networks, Ann Rhoades is a leading expert on building values based organizations. Rhoades has proven that when implemented correctly, this kind of corporate culture not only creates a great work environment for employees but also increases all other performance measures.

Ann Rhoades was Vice President of the People Department of Southwest Airlines, Executive Vice President of Team Services for Promus Hotel Corporation and most recently, the Executive Vice President of People for JetBlue Airways where she served for 15 years as a Board Member. She is President of People Ink, her consulting company that helps organizations create unique workplace cultures based on values and performance. Ann is respected in the industry for her creative approach for building strong values based service cultures, blending cultures in merger situations and creating cultures around fun. When she led the People Department at Southwest Airlines, she solidified Southwest’s reputation of retaining and hiring the best people in the airline business despite Southwest’s rapid growth during that time. And, as one of the founding executives of JetBlue Airways, Ann took responsibility for the creation of their People Team in New York.

[MsKim]

Great message. This is one of the best I've seen on the culture and values of a company.

[arifaltaf]

Culture and values are the two drivers of the organization.

[maryrauchenstein]

Thank you Ann. I'm recommending this Tedx to several of my clients with a warning - Kleenex will be needed. Wonderful message.

[arlinegeorge]

Beautiful beautiful impressive amazing soul. Values become your DNA . Thank you, bless you. All your dreams come true.

[neilifill]

My takeaway: companies need continuous improvement models. That is great advice!

[wenblue]

Culture is what people do when no one is looking - not working but participating in improving culture by talking. This doesn't account for a persons drive and goals and interest - Kobe Bryant went over and above the "culture" - his performance wasn't dependent on it because he was driven to be the best - so, explain how those high achievers are seen? He missed lunches to work, he missed parties to work - practice his craft - I admire that and am trying to implement that in my life - sometimes culture is mediocre

[wenblue]

Curious - top sales performer that is self-motivated to perform or average performer that talks alot and because of that is great for the culture?

[syllisvids]

Her dry mouth sound is very distracting.

[robertschechter]

This woman ruined the flight attendant position for JetBlue. Making it a 5 year job. These are phony people. !!!

[jerryhansen]

Why is she wearing an inflatable children's pool toy?