Airport Secrets: The Mind-Blowing Operation of Qatar Aviation Services

We follow Qatar Aviation Services (QAS) on how they handle operations, passengers, baggage, and aircraft at Hamad International Airport, Qatar.

At dawn, a Japan Airlines B787 had just landed. Ground handling activities started as soon as the aircraft taxied to the parking stand. This video shows how airport ground handler works with aircraft, operations, passengers and baggage. In just 2.5 hours, the B787 is ready to depart. I was sitting inside the push-back tug with the engineer to push back the 250-ton Boeing 787. QAS services more than 45 airlines at Hamad Int’l Airport.

Next, I discover the state-of-the-art baggage handling and sorting system. It is like entering a maze of tracks, all of them are handled by computers and scanners. The inbound baggage gets sorted into short-term and long-term transit. Each bag will go to its respective baggage belt through the 14 km long tracks.

Then, I visited the operational control center of Qatar Aviation Service, the supervisor explained how they keep track of everything on ground handling and respond to aircraft emergencies such as shortages of fuel and diversions. I took a deeper look at the centralized load control center to calculate and check the weight and balance of each departing aircraft.

Last, I visited the world’s largest airport service depot to see how airport vehicles and tractors are being serviced. Cobus, tugs, tractors and trucks are all periodically checked and serviced under one roof. This video shows an in-depth reveal of airport and ramp services.

[The-Carpenter]

When we watch something like this, it should remind us that there are people behind the scenes working in extremely challenging situations (heat, rain, etc.). Therefore, it is so important to show some empathy towards the staff when things don't go right all the time. Much respect for these workers. Thank you, Sam, for this special video.

[enjoypladecorrals]

The unsung heroes of an airport. Thank you for showing this. My favorite is the guy checking the oil. I dont want him to make a mistake ever😅

[Peizxcv]

Love Sam's video. No whining, no bitching, just showing us aviation from the passenger and employees' perspective

[krystal]

It's impressive to think that the success of airlines relies heavily on the meticulous work of ground handling companies, ensuring every safety aspect is flawlessly executed. Kudos on delivering yet another captivating vlog, Sam!

[supsnail]

I just adore how you get all this behind-the-scenes special access, it's so surreal to watch 🙃

[tapiocamango]

Sam. I want to thank you for always showing behind the scenes of the airline operation. Your excitement and positivity is unmatched. As a former cabin crew and ticket agent, there's just so much more going on than I even knew. Please fly an A350 in the next video 🙏 I love you.

[jithin_zac]

The professionalism displayed by each and every one is truly mind-blowing!

[keirra]

So awesome to see how the bags are sorted. The ground crew did such a good job working through the hot weather and all weather conditions.

[sanmateoflights]

unbelievable work done by these people in the Middle-East heat on that tarmac.

[mubarak_yahya]

Nice watching one of our Kenyan driver🇰🇪

[kwameoffei]

I got to appreciate what goes on to the airport working

[renegadeoffunk]

One of the high times of life was when I was able to see the Siemens Baggage system at Dubai International Airport. It was something I will never forget.

[twesigyeabel]

I attended Japan airlines that day as a turn round coordinator thanks Sam for uploading such an interesting experience.

[IRENE-ybgk]

Sam is always doing a great job in all of his aviation content. Thanks Sam. Job well done❤

[True_Cashier]

I like those backstage qatar videos, so much professionalism

[isadiaelvis]

Seeing the pushback driving wearing a Kenyan bracelet 🇰🇪🇰🇪🇰🇪 excites me 💯

[genoalivio]

So proud to see my two KABAYAN's here working with JL & QR

[BobbyKhaba]

Every minute’s of this video is mind blowing to watch…now every individual’s XYZ will also knows that behind a successful Airline we have a dedicated big team working behind assuring a safety and comfortable for the Passengers flying in the sky…Kudos Sam and team for showing dis beautiful behind the scenes…loving it

[nelsonmwakanyu]

Thanks Sam for sharing all round operations before aircraft departs.Big up to all rampers

[gamewithsully]

13:20 i just love how they wave to you in the cockpit. man i love japan wish i could go back home some day (lived 7 and a half years)