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SPLA Providers Miss Out on Revenue
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What are the apparent rewards of improving your SPLA billing practices?
The first one is improving the bottom line by eliminating undercharging.
And this is the most important benefit because it's not about audits. It's about your business-as-usual income and your day-to-day operations.
The second benefit is improving customer satisfaction through accurate billing, proactive mitigation of configuration mistakes in collaboration with the end clients, and overall better client care.
Providers implementing proper tools and processes see increased customer satisfaction, easier negotiation, better upsells, and less customer churn.
Audits still happen, but you may not get audited tomorrow. You may not get audited ever. But then again, accurate billing, full transparency, visibility, and timely management mitigate non-compliance penalty risks.
#Microsoft #Cloud #procurement
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WHO WE ARE
SAMexpert is an international independent business consulting company focused on Microsoft vendor management, including strategy, cost, compliance, and audit defence. Our commercial advice for CFOs, CIOs, procurement, and IT leaders is always unbiased because we do not sell Microsoft licenses or services.
Alexander Golev is a founder and a senior partner in SAMexpert, a serial entrepreneur, an industry thought leader and a public speaker. Alexander has been involved in Microsoft technology since 1994 and Software Asset Management since 2003.
Daryl Ullman is a co-founder, senior partner in SAMexpert, renowned negotiation expert, and public speaker. Daryl is an ex-Microsoft. He helped launch the Enterprise Agreement program in the 2000s. After leaving Microsoft, he founded Emerset, the world's first independent Microsoft licensing consultancy, which he sold in 2018. He joined SAMexpert in 2021 as the Chief Negotiation Officer. Daryl is the author of the book "Negotiating with Microsoft".
This channel is our knowledge-sharing platform.
-~-~~-~~~-~~-~-
Please watch: "Perfecting Microsoft Licensing for IaaS Service Providers"
-~-~~-~~~-~~-~-
The first one is improving the bottom line by eliminating undercharging.
And this is the most important benefit because it's not about audits. It's about your business-as-usual income and your day-to-day operations.
The second benefit is improving customer satisfaction through accurate billing, proactive mitigation of configuration mistakes in collaboration with the end clients, and overall better client care.
Providers implementing proper tools and processes see increased customer satisfaction, easier negotiation, better upsells, and less customer churn.
Audits still happen, but you may not get audited tomorrow. You may not get audited ever. But then again, accurate billing, full transparency, visibility, and timely management mitigate non-compliance penalty risks.
#Microsoft #Cloud #procurement
---
WHO WE ARE
SAMexpert is an international independent business consulting company focused on Microsoft vendor management, including strategy, cost, compliance, and audit defence. Our commercial advice for CFOs, CIOs, procurement, and IT leaders is always unbiased because we do not sell Microsoft licenses or services.
Alexander Golev is a founder and a senior partner in SAMexpert, a serial entrepreneur, an industry thought leader and a public speaker. Alexander has been involved in Microsoft technology since 1994 and Software Asset Management since 2003.
Daryl Ullman is a co-founder, senior partner in SAMexpert, renowned negotiation expert, and public speaker. Daryl is an ex-Microsoft. He helped launch the Enterprise Agreement program in the 2000s. After leaving Microsoft, he founded Emerset, the world's first independent Microsoft licensing consultancy, which he sold in 2018. He joined SAMexpert in 2021 as the Chief Negotiation Officer. Daryl is the author of the book "Negotiating with Microsoft".
This channel is our knowledge-sharing platform.
-~-~~-~~~-~~-~-
Please watch: "Perfecting Microsoft Licensing for IaaS Service Providers"
-~-~~-~~~-~~-~-
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