How to create knowledge base articles in multiple languages in HubSpot

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In this HubSpot tutorial, we will walk you through how-to create knowledge base articles in multiple languages in HubSpot.

In HubSpot, you can create knowledge base articles in multiple languages and organize them in multi-language groups.

In this tutorial, we will show you how to do this.

Steps to follow:

Step 1. To turn on multiple-language articles in your knowledge base settings.

Step 2. In your HubSpot account, click the settings icon in the main navigation bar.

Step 3. In the left sidebar menu, navigate to Website and click Knowledge base.

Step 4. In the Language section, scroll down to Other languages and click plus icon to Add language.

Step 5. In the dialog box, click the Language dropdown menu and, select a language, then click Add.

Step 6. In the bottom left, click Save.

Step 7. To delete an existing language, click Remove next to the name of the language.

Step 8. To translate your template.

Step 9. In your HubSpot account, navigate to Service and click Knowledge Base.

Step 10. In the upper right, click Customize template.

Step 11. In the content editor, click Edit in the Multi-language section of the sidebar editor.

Step 12. Clear the checkbox next to any language you do not want to display, then click Apply.

Step 13. To translate your categories.

Step 14. At the top, click the language filter and select a language. A Needs translation label will appear on any category that does not currently have a translation in that language.

Step 15. When the knowledge base settings, template, and categories have been set up and translated, you can create multi-language variations of your existing articles.

Step 16. Navigate back and click the Articles tab.

Step 17. Hover over an article, then click the More dropdown menu and select Create multi-language variation.

Step 18. In the dialog box, click the Variation language dropdown menu and select a language, or click Add a language in settings to add a new language. Then click Save.

That’s how you can create knowledge base articles in multiple languages in HubSpot.
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