What is Knowledge Management?

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When knowledge is not easily accessible due to "Bob" not being around anymore, it can be incredibly costly to a business. So where should this knowledge be harvested and stored? Watch master inventor Martin Keen explain how you can avoid the risk of losing enterprise data and institutional processes.

#AI #Software #ITModernization #DataFabric #KnowledgeManagement #lightboard

IBM Technology

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Kudos to pulling an 8 min video flawlessly in one shot 🥂

danilodistefanis

Shouldn't be TACIT, instead of TACTIC?

daviddelgadovendrell

Our organization has a centralization problem. Our “KMS” is spread across multiple different systems, some of which were likely earlier attempts to consolidate and centralize knowledge, but have been incompletely migrated to newer systems. The need to navigate multiple systems to find what you’re looking for more or less defeats the purpose because even if the knowledge is in your KMS it serves no useful purpose if you can’t find it again.
There are many facets to knowledge management, and I’d be interested in this channel doing deeper dives into the specifics. For instance, design considerations for good user experience (UX) of a KMS.

Negus

Tactic (leadership skills, etc, difficult to capture and jot down) and implicit (know-how, not noted, but in bob’s head), explicit (no captured in guides, papers, etc.) knowledge. Knowledgement systems come in three stages 1. Knowledge creation 2. Knowledge storing 3. Knowledge sharing. Tools for KM - you can have three repositories 1. CMS (content management system - end users can edit or add content can be added [videos, content] info can be updated), 2. DMS (document mansamente system; paper and docs [ how to guides] saved) 3. Data Warehouse (a system that aggregates different types). Knowledge management can also involve in data security - you will need to sever what makes a safe place to have knowledge.

viviannereynoso

I know that this video is from the IBM channel and that the best experience of a KMS will depend on the organization and the assets but I’m struggling to get around with tools could give me the base for a jumpstart in my organization.
For example for myself I use Obsidian MD, but the pipelines to ingest knowledge it’s manually because I want to pick and customize each asset, but for an enterprise it’s important to automate this part of collect, extract metadata, create topics and finally I think it’s more important the delivery part than the organization.

hernanvalenzuela

doesnt he mean tacit knowledge instead of tactic

neonblueapple

I have been watching your videos for a while. It's been a great source for me. I have learned a lot. Thanks for the teaching. I have a question though; is it tacit knowledge or tactic knowledge?

omerilkerpoyraz

I want to details of knowledge management system

AbdulRahman-qljr

I always thought it's TACIT Knowledge

jonte_cc

Love your videos, they always help me in my work!!

AngelaRamirez-ddhd

I am learning a lot. Thank you for having this very informative video.

lourdescruz

Great video. Thanks for sharing. So nicely structure into 8:30.

pyakuman

Knowledge Management in advent of AI, can be a good topic, Sir!

zekudin

Thanks for your drawing map of knowledge because this is the age continuous with knowledge...

diamonddunyasi

I thought the term was tacit, not tactic, but he seems to mean the latter -- or exactly what he said.

Tacit learning is personal and subjective.

What he calls "tactic" knowledge is what we'd normally call explicit knowledge -- formal, objective, and can be recorded easily.

hannahkirchner