How To Change Alexa's SAVED WiFi Profile

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Your Amazon account will save a default wifi network to always connect new devices to. If you upgrade or change your WiFi name or password you're going to run into trouble. Here's how to update your default WiFi profile in Alexa.

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You saved me frustration, tears, etc. Thank you SO MUCH!!!

lindy

Thanks for this! It worked although amazon has slightly changed some things in order to get to the right page.
All (top left on every Amazon webpage) > You Account > Digital Services and Device Support > Change your digital and device settings > Preferences (along the top of page) > Under 'Saved Network Passwords' delete the saved network. Then go to your Alexa app and select any of your Alexa devices (you need to be standing near it - Tip - Give your device it's call word - Alexa - and when it errors out after not finding a network that device should give you a pop up) and then you can select your new network name and put in the password and as long as you leave the "Save password to Amazon" option selected you only need to do this once instead of for every device. We have 8 Echos so this was a winner! :D

billw

Hours wasted at a party, years searching the internet (ok, not really years, but it felt like it!) and here is the solution!! So great. Thank you <3

TheCaroleFreemanKetoCarole

Unless you completely deregister your echo, the old wifi passwords remain stored locally on the device even if you remove from cloud. In my view this is a major design flaw with privacy implications - if you purposely move your devices to a guest SSID to separate them from your home network, you may find they have jumped back onto your main network.

gpdubs

Thank you so much for this video! I switched to another ISP and was annoyed about having to change the Wifi every time on my two echoes whenever I had to unplug or move them because it would automatically try to sign in to the old WiFi.

darrylwoodbury

Steve! Does this mean that I don't lose all my routines with the device or does it still blow away all the settings?

AutomateYourLife

This info was great! I had to get a new router and Wi-Fi name. I was on phone with Alexa tech trying to change Wi-Fi password on Alexa and also searching internet for an easier way at the same time on my IPad. The guy wanted to take control of my windows computer to fix problem and I told him I’d call him back tomorrow. I hung up and tried your info and it worked beautifully. Thank you!

beckyduckworth

Yes, perfect timing. Picking up new wi-fi router tomorrow. Your tips will come in handy with resetting Alexa. Thank you.

deangallegos

Thank you for this! You'd think the Alexa app developers would have followed through in the app with an option to Change when you click CHANGE. *eye-roll*

playerbionika

Excellent!! Made resetting Everything easy! Thank you Sir!!!

chefboy

Steve excellent tutorial! Quick & to the point!

dankelley

Great information, thanks a million! Tried to reset my router info in my new Amazon thermostat and spend 2 hours on trying to find out where to reset it….

BinhPham

What a life saver this was! So glad I found your video!! Thanks

alimudds

Thanks very much!!👍🏻In my case a (new) device reconnected to another existing but bad functioning network… I still don’t’ know why that disconnection happened, do you have an idea? Maybe a firmware update needed?😅

siegersjw