Dealing with Warranty Repairs at the car dealership / How to Win

1. Get EVERYTHING in writing - (typed or emailed, nothing hand written)
2. Contact corporate directly - fighting with the dealership is a waste of time

#gr86 #dealership #warrenty
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The content of this video is available for informational and educational purposes only. It is not intended to be a substitute for the professional advice of a mechanic who has personally inspected your vehicle, nor does it create a relationship of any kind between the CM Autohaus and you. Every situation may be different, and CM Autohaus does not make any warranties, whether express or implied, as to the accuracy, fitness, or applicability of the information or automotive parts portrayed in this video to any project and makes no guarantee of results. CM Autohaus and any sponsors of this video will not be liable for any damages related to personal injury, property damage or loss of any kind that may result from the use or reliance on this video and/or any automotive parts represented in this video. You are using the information and automotive parts portrayed in this video solely at your own risk.

[FRS_Heero]

Good advice. Cut the middle man (dealerships) and straight to the Plug. Nothing handwritten, Everything typed up, keep it Professional. Thanks.

[hypotenuse]

Incredible video! Was struggling to get my dealership to take my warranty issue seriously and got an advocacy number from SOA. I also refused the many phone conversations I was offered by the service manager and asked all our communications be done over email. Things quickly started to be taken seriously and my problems were fixed.

[arturortuno]

Nice
What about the bank that finances the car they can't do something against the dealer I mean at the end they were the want pay for the automobile

[munanyo]

Wow I never thought of that, the dealers aren’t 100% backed or associated with the manufacturers. Interesting!

[josephparson]

Great stuff👍👍
Question..
Proper way to replace FB25 oil filter. Can’t get a straight answer from dealerships. Pour oil in it, flood mode crank, put on dry? What specifically dies SUBARU recommend? HELP!🤣

[ndi]

I currently have a case with Hyundai corporate. I have a case manager who is my liaison and calls me at least once a week, if not twice, with updates and to answer, or forward, any questions I may have. I was given a loaner vehicle as well.

[Ruthless-uxpf]

What if you have a 90 day warranty and they temporarily fix the problem and u have 20 days left before it expired and I also have aftermarket warranty what do I do ??? I need someone’s help

[duppyshuman]

Pure shill bs. The dealership won't make the repairs because the manufacturer will only reimburse them PARTIALLY for the diagnosis and NOTHING beyond that regardless of the neccessity for the repairs. Plus they give the dealer replacement parts free-so dealer can't sell you over priced for parts. Contacting Corporate HQ will get you nothing but lies backing up the dealership. They'll let you drive the car knowing it's unsafe. Must people get so frustrated they sell it and take the financial lose.