Let's Talk About The New Asus Zenbook S16

Correction: the battery is actually 78Wh, not 73Wh.

[isuckatgaming]

Asus is on full damage control right now.. But nope, no amount of PR will give back trust to consumers.. Only time and action will tell.. Because their track record is not good..

[Liatin]

They took it "seriously" last year too

[DctrGizmo]

I don’t mind you being partnered by ASUS but I hope you reconsider dropping them soon. More creators dropping ASUS will be a wake up call for them.

[Marbeary]

That RMA issue of Asus came in the worst time almost a month before CompuTex. When companies release new stuff and reminds all of us again of the issue and how bad Asus is.

[cxbkpmf]

If ASUS warranty scam was a "major issue" that they "took seriously", they would have fixed it the first time. After several years and repeated promises people are still getting scammed. This is outrageous and unbelievable.

[Thee_Dr_Evil]

They were taking it seriously a year ago, or so they said. How many times are the consumers supposed to accept this behavior.

[GreenAppelPie]

Forget ASUS. They are off my approved vendor list. I’m not interested in this video because I’ll never buy their shit again. You would do well to dissolve your partnership with them.

[GrumpyWolfTech]

Asus scammed me out of a motherboard rma simply because a rgb led fell off the edge of the board. They say they are changing things, well they said the same thing last year when they got busted. Screw them, never trusting them again. You need to end your partnership with asus.

[NoReason]

Ya, this week isn't going to be good for the channel if it's all ASUS.

[ea]

Their customer support is shit. You buy this and you’re stuck with it

[NightFoxZero]

The fact that notice of "changes are happening" is coming thru a brand partner through info from the grapevine and not from the brand itself goes to show where Asus really is at currently.

[jivendayal]

Damn Austin with facial hair, wasn't expecting that🤣

[Akuzastar]

Yeah I think your contacts are just saying things to keep you happy austin as they haven't even said that to their customers themselves.
Even linus reached out during ally x review, with a fat nope, meaning they didn't want to comment.

If there's more Asus stuff coming it's gonna be a bumpy road for the channel 😅

[LinusTechTps]

Unfortunately if you dent even a microscopic one on that laptop, your warranty will be voided.

[fredsorre]

ASUS is taking it seriously my as* just because they are a sponsor does not mean you go out of your way to waddle for them they released 2 public statements first one blamed the customers and called the situation a misunderstanding and the 2nd statement was an attempt to massage the first one with flowery words at least Linus said he won't recommend an ASUS product until they get their sh*t together. I am pretty sure all that ASUS would do is weather the storm while they do little to nothing while they wait for people's short memories to kick in.

[Legitti]

Switched from Asus to Lenovo last year and everything has been great. Glad I don't have to deal with Asus anymore and limited performance, driver issues etc.

Had bios booting problem and Lenovo support forum was able to fix it within 15mins with steps tailored to my spesific model.

[IczeWoulfe]

Are we really going to pretend Asus doesn't have an RMA issue?

[UnixGoldBoy]

ASUS is a business partner of ours. I hope they make the necessary changes needed to improve consumer confidence. This might not end the way they want it to if they don't act in a reasonable manner.

[bort]

It's a major issue because it got some bad press on Youtube. Unfortunately, the thousands of customer complaints meant nothing until it happened to a single YouTuber with some influence. All of a sudden it's "serious". Give me a break. I will never buy an ASSus.

[maxkopfraum]

looks very pretty
with every thin laptop for me the most important thing is the keyboard