136. The Art of Disagreeing Without Conflict: Navigating the Nuance | Think Fast, Talk Smart:...

Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them.

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(00:00:00) Introduction

Matt introduces guest Julia Minson, who is an expert in decision-making, conflict negotiation, and the psychology of disagreement.

(00:00:54) Journey into Conflict and Disagreement Research

Julia gives insight into her background and what led her to research disagreement and conflict.

(00:01:55) Distinguishing Between Disagreement and Conflict

The difference between disagreement and conflict, and why understanding this distinction is crucial for effective communication.

(00:04:12) Strategies for Disagreeing Better

Practical advice on how to disagree constructively without escalating to conflict, focusing on expressing and acting with curiosity.

(00:07:05) Demonstrating Curiosity and Conversational Receptiveness

Tactics for showing curiosity and conversational receptiveness, including using the HEAR acronym to maintain constructive dialogues.

(00:14:38) Managing Conflict

Managing and navigating conflict, emphasizing emotional readiness and the importance of choosing battles wisely.

(00:18:25) The Final Three Questions

Julia shares personal experiences with conflict and disagreement, a communicator she admires, and her recipe for successful communication.

(00:22:48) Conclusion

[huybui]

"I understand that this is a really complicated topic and i would love to understand your point of view. I believe... But i get that some people disagree and i would like to learn more about your perspective"

[busemerinc]

Absolutely love this podcast episode! As a Career and Education Planning Consultant working with high school students, I can't stress enough the significance of diplomatic communication in shaping successful relationships, both personal and professional. Julia Minson and Matt Abrahams brilliantly dissect the art of disagreeing without conflict, shedding light on the paramount importance of tactful and strategic language in navigating nuanced conversations.
In my experience, fostering diplomatic skills among students involves emphasizing cultural sensitivity, understanding diverse perspectives, and promoting active listening. I often find that the comprehension-oriented analysis fostered in high school literature classes lays a solid foundation for developing diplomatic language. Encouraging students to speak not only with their voices but also with their ears, by truly understanding and considering the impact of their words on others, is key.
As the Turkish proverb aptly puts it, 'A sweet language will make even a snake crawl out of its hole.' Here's to cultivating a generation of effective communicators who can charm even the most challenging situations with their diplomatic prowess!

[ronpirolo]

Appreciate the real-ness of both speakers.

[ПанкратЯнцижин]

Your videos help me understand complex trading concepts. Thank you for making it so accessible!

[ibvtobf]

Thank you very much for your work and knowledge provided. They clear up some difficulties and help me improve my trading skills.

[margaretpypher]

I do feel and act curious but people who I am curious about take over the conversation, deny me my point of view and end the conversation without understanding my perspective. Usually, the conversation is overwhelmingly jumpy, that is, the initial discussion jumps to another and another without allowing me to voice my perspective. It's frustrating and leaves me feeling like I am not allowed to have a voice because I do not share their beliefs. The discussion usually ends with the other person not hearing me at all.

[AbuAnisa]

Great podcast for english learners. I am listening from Indonesia.

[uliyaagafonova]

I liked it very much, I will follow your new posts.

[kaliamunish]

While I agree with most, some of the things said here only fester a conflict longer, and don’t promote early decision making.

[kentam]

Conflicts are the divergent of interests on different parties who try to advance. Disagreement is the divergent of opinions, perspectives, or point of views, no actual interest is involved. They are mutually inclusive or exclusive.

[kunal]

Are these podcasts in German language as well?

[chrisogonas]

That's incredibly helpful? Thanks folks

[evelynn_teoh]

How do u apply this knowledge to ppl of different cultures...e.g. china or russia or iran?

[CeciliaBaillie-ozkt]

Great job, the author definitely knows his stuff.

[mmcatamm]

This is very unuseful where it’s a catch-response mimicking bracing for impact. It seems robotic and would shut out natural flow of conversation. Over-prepping on a comment could also prevent the responder to engage the non-verbal transfers that happen with people

[TreeofHelll]

Great podcast. I love the timestamps. Watching from Thailand

[fawwazaiman]

thank you matt abrahams for the podcast!

[wlopne]

She might have a lot of knowledge on this subject, but I think she needs to be better on explaining. She does have a lot of interesting points, but it looks and feels a way too theoretical.

[sasu]

This video was targeting 3rd countries, cheap CPV!

[samyvik]

21:35 Democrats' plug?!? of all the people in the world... :)