What To Do If Your Motherboard Doesn't Accept Your Ram?

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Then you call the motherboard out for being Ramcist

kylexrex
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Always buy RAM as one complete kit as all RAM sticks included in a kit were tested to work with each other.

bluemojos
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I"m pretty sure the answer is the download the patch for the incompatible RAM you recently downloaded.

Piketom
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buying ANY memory that isn't on your motherboards QVL list has a chance of not working, even if it worked with someone else using the exact same mobo/cpu/ram combo.

darudesandstorm
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I knew ram was fussy on the b350 era but I had no idea it was still an issue

FishSnot
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Who's here trying to figure out multiple, frequent BSOD?
My ram isn't listed in MOBO QVL too ☠️

pauljoseph
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I believe I've just run into this exact issue and you're one of the only places on the internet that actually mentions it.

I'm building with a gigabyte B450MK rev2 and a Ryzen 3700X and it turns out that my Corsair vengeance LPX 3600 cl18 RAM isn't compatible with either my motherboard or CPU but another almost identical stick of corsair vengeance LPX 3600 cl18 ram with one letter different in its SKU IS officially supported...

Seriously:

CMK16GX4M2Z3600C18 works but
CMK16GX4M2D3600C18 doesn't even try to POST

glenben
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Literally JUST returned a set of Trident Z Neo 32gb 3600 mhz ram that was advertised as optimized for Ryzen because I could not for the life of me get the ram to run at a higher speed than 2133 mhz...I put my old 16gb 3200mhz ram kit back in and it worked perfectly fine the very first time. Honestly that makes me want to upgrade to an i9 10900k instead of a r9 5900x.

MANiACmiget
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If he is using 4 dimms, most motherboards have daisy chain ram. Daisy chained ram has teh best clocks and timings with 2 dimms, when you add the 3rd / 4th dimm it lowers the overall max your ram can hit. A motherboard with T-topology ram connections would allow the best clocks and timings from a 4 dimm configuration.

chrisanderson
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Ugh, I spent the last week and a half troubleshooting my PC to finally discover one Ram module was bad. Bright side is that corsair’s customer service was incredible. I called in yesterday and they already shipped a replacement out to me.

the_realJAMES
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I LOVE your program! Thank you much for all your help.
I am running Ryzen 3900X w 64GB G Skill TridentZ neo on an Ausus Master MoBo. I use it for 4k video editing. I live in the woods on satellite so don't do gaming. It is nearly flawless with DaVinci Resolve and a Sapphire Nitro 3700xt GPU. I'm running two 970 EvoPlus M.2 NVME in the MoBo. One for boot and program files, the other for scratch disc. Then two SATA SSD's for storage and a spinning HDD for backup storage. It's got a BeQuiet Dark Rock Cooler and 750 PSU and DarkBase900rev2 case so I have lots of expansion room for storage through the years I plan to use it for editing.
I know I could have gone cheaper and been OK.... 3700X.... 32 MG, cheaper GPU, cooler case and MoBo. But I figure that other than upgrades to storage through the years, I likely won't need to upgrade for five years or so.... unless I really WANT to. I doubt I'll reach a point of frustration at crashes and stutter unless I upgrade to 6k or 8k video files for along time. This is more than a gamer would need, way more than a household needs for normal stuff.
I am happy that you and a few others amongst your ilk (you folks know who they are) gave me the inspiration to do this and build my own system. And now I know I can maintain and upgrade it myself and even though I spent more than I have in 30 years on a computer (probably more than I ever have really) I have ten times the machine I ever had... and it's a hundred times the machines I had twenty years ago when they cost nearly as much as this.
The major thing is I think I'll be OK with this for a few years at least no matter how hard I push it. And now I can just upgrade things now and then if I think I need it.
Thanks!

Rivenrock
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Motherboard arguing with ram whilst I cry in my room

weelee
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I have an i9900k, 1 kit of 3200 cl16 from 3 years ago and another kit of 3200 cl16 that I bought following your advice a few months ago, I'm running it at 3600 cl18 with no fuss.

Roman
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sometimes it just helps to go in smaller steps, for example instead of 3600 try 3200, than boot, restart and go 3333, and restart, and then apply XMP 3600. I had situations like that, sometimes it helps, I don't know why, but it does.

MrDabadabadu
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Good to know...I had a friend who had bought a first gen Ryzen 1700 cpu pre-built some years back & couldn't get top speed of his corsair 64GB ram kit despite his tech-savvy brother's best efforts. I had recommended returning it as well as I was unable to attempt helping in any way beyond the basic advice of what Tech mentioned here (bios upgrade; xmp profile settings). I had a feeling it was HW incompatibility b/t the RAM and his MSI motherboard but it may just be one of those AMD anomalies that I hope seem to go away as Ryzen (or other future AMD platforms) mature. They really need to hammer this out in future designs and ensure quality w/their OEM partners for more consistency. If stability becomes more predictable, eventually they will get more of the enterprise to adopt Epyc that may have been in the die-hard Intel camp. Good to know about the Gskill Neo branding...didn't know it existed to ensure compatibility

linuxlover_
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i think in general before buying anything, do your due diligence and find out if it works for you. dont complain cause you saw it on a good deal. what's the point of a good deal when you cant even use it.

kevinzhou
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true. sold a x399 +1950x to a gentleman, showing working PC. Guy called back saying: mb doesn't work, won't boot. Well...first thing to do: come back and try a boot with my ram. It worked perfectly. He didn't leave until he took my ram .

technologu
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This could be why I can't get my Corsair Vengence Pro 4x16 3200 (two different kits) to run at the rated 3200Mhx on my MSI X570 Tomahawk / 3900X. Best I can get is 2800Mhz or it won't boot. I would love to see this subject explored in more detail. Like what memory does work with AMD systems.

JDHitchman
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It happened to me too. Upon research Gskill ripjaws 5 was not on the list of working rams on b450 etc. My mboard was asus tub b450m pro gaming. Ram used was gskill ripjaws 5

doodles
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I have some additions:
1) Always check the QVL list of your motherboard before you buy ram.

2) If ram doesn´t work remove every ram stick besides 1 < then check the voltages in bios and manualy set the correct voltages after that put in the other ram sticks in
( some mainboards are not able to detect the correct voltage automaticly and that´s why u sometime have to do it this way.
In my Opinion you should set the voltages always manualy the correct voltages are written on the ram sticks themself or on the package)

3) Don´t use XMP i saw several mainboards and cpu´s still having issues with XMP
( the funny thing tho is when you enable it write down what it changes ram speed/ram clock and timings, then disable it and set that stuff manually sound´s weird but sometimes works)

4) Issues first builders can run into < even advanced people can run into this as building a system can get weird sometimes.
When u don´t get a post screen aka black screen.
(Whenever you put any hardware onto the motherboard regardless if gpu or ram sticks or other stuff make sure your power cord is plugged off!
Building sometimes can get confusing and you may plugged something in while the power cord was still connected this can result in a black screen an pc will not post and yes this also can happen to advanced people builded X pc´s.
Simple fix unplug the power cord remove the ram stick´s and gpu press your start button on your case 5-10 times then reseat rams and gpu and try again.

5) not 100% sure about that but maybe on some rare occations you can only run 1 or 2 ram stick´s until u did an bios update.

mrchillgreen