Therapeutic Communication Techniques | Mental Health Nursing

Therapeutic Communication Techniques | Mental Health Nursing

In this video, we're walking through the therapeutic communication, and the different techniques that you would use to help foster a therapeutic relationship, as a nurse, with your patients.

Verbal Communication:
There is communication through our verbal or written words that portray our message. They must be appropriate for our audience, and in their preferred language with appropriate pacing and the tone of voice.

Non-Verbal Communication:
Your body positioning, eye movements, the tone of our voice, facial expression, and our posture all play a big part in how our patients perceive us and entrust us to care for them competently.

Active Listening:
Being attentive to both non-verbal and verbal cues, and facilitating patient communication. Making eye contact with your patient, facing them, but at an appropriate distance, and relax to help your patient feel relaxed as well. Ask for clarity, or paraphrase, and validate to show that you are listening.

Silence:
Silence helps to give them the opportunity to talk freely, or to sit and process.

Non-Therapeutic Techniques:
These could be things such as asking personal questions that aren't relevant to the patients care. Giving personal opinions, or using an automatic response or a false reassurance, is not conducive to a therapeutic relationship.

The same goes for defensive, passive, or aggressive responses, are not going to help foster a relationship that is therapeutic for our patients.

Now, it takes self awareness to acknowledge these unconscious facial expressions we all have, and can take some time to be aware of when we are doing so. But it is very important in order to maintain and foster that therapeutic environment for our patients that we are aware of our self bias's and our possible facial expressions that may occur.

You are going to be an outstanding nurse, friend. I believe in you.

TIMESTAMPS:
0:00 Intro
1:20 Definitions
1:59 Verbal communication
4:09 Non-verbal communication
5:58 Active listening
6:56 Silence
7:28 Non-therapeutic techniques

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These videos are intended for entertainment purposes only. Although we strive for 100% accuracy in all of our videos, errors may occur. Never treat a patient or make a nursing or medical decision based on the information provided on this channel or in our videos. Never practice nursing or medicine unless you have a proper license to do so.

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[chrissyj]

Thank you for posting this video on MH nursing. I failed my first exam last week and fell into a minor depression. At this point, I am open and willing to any suggestions. Thank you for believing in us!

[Rebecca-asdf]

examples, examples, examples! THANK YOU for not only including these but also ACTING them out 😊 i find a lot of sources don't actually demonstrate the content. like you said, that's what you are actually going to do so it's important to know how! if find examples extremely helpful bc often times sources just list the definition of the technique but don't show multiple ways on how to use it irl

[taban]

Thank you for sharing your information Christina.Your awesome.may God continue to bless you.

[hexinyun]

I love your videos! please share more tips & techniques about mental health nursing!

[ritagezae]

Wow you're gifted and so talented how to teach. Thank you for the sharing.May God bless you.

[rebeccafatzie]

Ur amazing and so sweet, I love ur videos

[Andrea-zvup]

#1 thing I learned in psych nursing, DO NOT ASK

[maggietebatso]

Thank you!!
What about confronting?
The book says constructive confronting is acceptable but is it therapeutic in communication?