What is the difference between a licensed insurance agent and a Navigator?

A common question we hear in our customer care center is, “What is the difference between a licensed agent and a navigator?”

There are similarities but here are also some major differences:

First, both licensed insurance agents and health insurance navigators can you help understand your different health plan choices available on the government exchanges.

By law, only a licensed agent can recommend a health plan for you – on or off of the government exchanges - based on what works the BEST for YOUR personal needs.

PLUS, only a licensed insurance agent can help you understand all of your health plan options – again, from your on exchange options as well as those sold exclusively off of the exchanges.

Working directly with an eHealth licensed agent will give you a broad selection of health insurance options and a personalized health plan at no additional cost.