Broke Driver After 10 Years Of Rideshare And Hertz Rental Hidden Charges!

Sergio interviews Doug, from LA, an Uber driver of 10 years talking about the pitfalls of car rentals when driving rideshare with some of the hidden fees and charges.

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

The RideShare Guy has interviewed top gig economy leaders such as:

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[Therideshareguy]

Thank you Doug for coming on and sharing your story. Do you have a story you would like to share? Send us an email and you might be on the next episode of Behind The Wheel: Driver Stories

[AnwaarsTarot]

I was paying $2400 a month for the Tesla when I was renting it. It's a complete scam.

[disjltg]

Uber has become a terrible platform. Been doing it for 3 years, over 13k trips, a 4.99 rating and they treat me like trash. Uber used to be so so good. I’m looking for an out now.

[Dan_Matwij]

Its all a predatory game that they inflict on us drivers. After almost 6.5 years and close to 4500 rides I'm going to move on.

[elcoreano]

Assuming $1 a mile, in order to make 50k a year, you have to put around 50k miles on your car. That is unsustainable and your car will rack up insane mileage. Of that 50k, gas, repairs, maintenance, license fees, etc will eat a significant chunk.

Working full time for Uber/Lyft is not realistic. I think it is only feasible if you have another part time job which pays more and use rideshare to supplement your income.

[DTownDesigns]

After my Hertz rental was returned after 2 months they just forced through a $700 charge without warning. Now, in all fairness there was a cracked windshield (so I just that charge off as payment for the window) but then O get a letter 2 MONTHS later telling me I owe $1000 for damages to the car and that the agreement says it f doesn’t matter whose fault it was, I have to pay $1000 or be banned from ever renting from them again. I was like…oh….you don’t have to worry about me EVER renting from yall again so I’ll keep my $1000

[POLITICALLYRICH]

I have a question, how is it that these Rideshare companies are not regulated? How can they get away with this

[rzunsqy]

9k rides over 10 years really isn't that impressive at all. When you break it down over the course of 10 years. It's only an average of 17 rides per week. That is not full time numbers.

[GlitterSpit]

Just ended my tesla rental on 4/14/24 and my experience is exactly the same as Doug.. Identical.... Double charged me every week. Turned my account negative $617, fought the charges and Still waiting for the holds to drop. I called to inquire every week.
And he's absolutely right when he states that the rebill is not explained at all and noone can explain it. Hertz nor Uber explains it to me.

[alexsf]

Absolutely crazy these rental surcharges. It can’t possibly be legal. Thank you Sergio and Doug for alerting everyone!

[codyrafferty]

The minute you quit Uber/lyft and do a real job you will be happy. I did Uber for 8 years and I've never been happier since finding a real job. That company abuses the drivers and takes advantage of them. IF laws were passed that forced them to pay a higher wage, then I'd consider doing it with my spare time but now it's not worth the time or effort.

[ryanfreer]

As of today, Uber is automatically logging us out of the app again if you decline 2 or 3 trip requests in a row. It’s a major annoyance when we have to skim through countless low-ball offers to find the trips we need.

[craig]

The cost of living and what rideshare pays it is hard to save money.

[garyfisher]

Have 20, 000 rides over 8.5 years, a lady complained, (not sure what she complained about), but what happened was she would not buckle up, I told her my newer car had an alarm which goes off when not buckled up, and it was not safe if not buckled, told her I could not give her a ride, and she should get another driver who would maybe give her a ride without buckling up…. Uber blocked me almost immediately on a busy Thursday evening, no explanation….They can absolutely terminate you for anything…..immediately. My record was spotless for almost 9 years….so I haven’t driven yet… not decided to continue yet …. Scary employment when they can fire you at will. They did unblock me the next morning, but I just don’t feel right about this treatment…. More to come

[Infoismylife]

Hertz is totally scammers. No one gives you detailed information about your payments. I just give up on so many unknown charges.

[grizzlyadams]

I made 30% less money I 2023 from 2022! I'm so close to quitting.

[tonyLee-rwcv]

We have to stop calling ourselves "drivers". Yes, we are driving but we are much more than that. We are independent contractors/owner - operators of our own vehicles and labeling ourselves just as "drivers" reinforces public perception, and making it that much more difficult in our struggles for earnings equivalent to an owner/operator. More and more of our daily pick ups are medical/insurance patients, automotive dealerships, businesses that have account with Uber and Lyft, therefore, we are being perceived as poor people's taxi service / alternative public transportation.

So when the customer is notified of their ride, it should be - Your rideshare vehicle has arrived and the owner/driver's name is Sergio.

[drfrankm]

Awesome video Sergio.
There are many reasons that us drivers continue to drive for these disloyal companies. In my case, I am a caretaker for a 97 year old lady and I have to be available to tend to her needs, I am not putting her in a nursing home. I have been offered great salaried jobs but there is no way an employer will tolerate my need for flexible work schedule. When I started driving for rideshare I made $100k in a year and thought this would go on forever, not any more, now it is only $25k last year. Now I have working on building another source of income that I can do from home. I do not advise anyone to get into driving for Lyft or Uber. My best paid rides are from my regular riders who pay me cash. We need another rideshare company that allows us to keep 90% of the fee or 100% and charging us a subscription fee. Uber and Lyft are just blood suckers

[rogerwilco]

I only 'made' 37k last year and still owed over $1, 300 in taxes. People that make so little money should never pay that much in taxes

[JP]

This gentleman did approximately 10K rides in 10Yrs, it’s a low number for 10Yrs. It seems like his been using Uber/Hertz rental to do is acting gigs.