Workforce Optimization for Customer Service | Create shifts, schedules, and events

Provides an overview of creating shifts, schedules, and events in Workforce Optimization for Customer Service Management.

#servicenow #servicenowdemo #workforceoptimization #customerservicemanagement

This video was recorded in the Utah release.

For more information on creating shifts and schedules, see:

ServiceNow product documentation:
service-management/page/product/workforce-optimization-for-customer-service-

ServiceNow Training and Certification:

ServiceNow Community:

ServiceNow TechBytes Podcast:

[kylemacarthur]

That looks powerful. What a great demo video.