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What is the difference between perceived value and realized value?
Irit uncovers how capturing multiple moments of value within the first year can significantly impact customer perception and retention, even if the ultimate goals are still on the horizon.
Discover strategies on traditional value delivery, emphasizing the power of perception in shaping customer loyalty and driving long-term success.
👍 Like, share, and subscribe for expert insights!
👉🏻 Whenever you’re ready... here are 3 ways I can help you build, optimize or scale your customer success practice:
𝟏. Grab a free copy of our Customer Success 𝙩𝙚𝙢𝙥𝙡𝙖𝙩𝙚𝙨 𝙖𝙣𝙙 𝙞𝙣𝙛𝙤𝙜𝙧𝙖𝙥𝙝𝙞𝙘𝙨
𝟐. Subscribe to our CSM Practice 𝙣𝙚𝙬𝙨𝙡𝙚𝙩𝙩𝙚𝙧
𝟑. 𝙒𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢 𝙞𝙣 𝙥𝙧𝙞𝙫𝙖𝙩𝙚
Irit uncovers how capturing multiple moments of value within the first year can significantly impact customer perception and retention, even if the ultimate goals are still on the horizon.
Discover strategies on traditional value delivery, emphasizing the power of perception in shaping customer loyalty and driving long-term success.
👍 Like, share, and subscribe for expert insights!
👉🏻 Whenever you’re ready... here are 3 ways I can help you build, optimize or scale your customer success practice:
𝟏. Grab a free copy of our Customer Success 𝙩𝙚𝙢𝙥𝙡𝙖𝙩𝙚𝙨 𝙖𝙣𝙙 𝙞𝙣𝙛𝙤𝙜𝙧𝙖𝙥𝙝𝙞𝙘𝙨
𝟐. Subscribe to our CSM Practice 𝙣𝙚𝙬𝙨𝙡𝙚𝙩𝙩𝙚𝙧
𝟑. 𝙒𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢 𝙞𝙣 𝙥𝙧𝙞𝙫𝙖𝙩𝙚